Original Post — Direct link

Problem: Literally second step in the quest "Investigate the plant and receive "Lost Ring"" I didn't get a f*cking ring and the plant can't be investigated. So now what?! I saw other threads about this and no solutions. I'm a completionist. This is a huge problem, I'm going back to OSRS until someone here can possible fix this issue.

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over 1 year ago - /u/JagexAzanna - Direct link

Heyo! Our team is having a look into this case, to help with the investigation can you let me know your RSN.

Our preliminary investigation we were able to replicate your issue after depositing the ring in a bank, so its possible you have done the same double check your bank to see if the ring is in there and let me know your RSN so we can investigate further.

over 1 year ago - /u/JagexAzanna - Direct link

Originally posted by 8kray

OMG >,< I'm so happy rn thank you so so much Mod Azanna! The account username is 8kray1. I'm sorry for my aggressive behavior I love runescape!!!

Heyo sorry for slow reply, so speaking with the team after looking into your account you need to speak with the elven ghost to progress as the ring step is completed.