Original Post — Direct link
almost 2 years ago - /u/JagexHooli - Direct link

Thanks so much for taking the time to report this. We've been able to quickly replicate this issue and it's already been hotfixed - looks like 6 people were impacted total thankfully.

If you were impacted, please use the Lost Items form and we should be able to sort you out: https://support.runescape.com/hc/en-gb/articles/209366569-Lost-Items

*Note: Player Support have a clear roster of the few that were affected. Please do not submit false claims as this will likely lead to significant suspensions.