devtrackers.gg
This kind of thing, where a bug or issue occurs and "oops we can't fix it thanks for understanding lolol" happens far too frequently. Jagex needs to put some sort of system in place that allows them to 'snapshot' player data before an update, so that they can return anything that gets lost due to the weekly bug 'update' release.
This needs to be rectified! At very least, in this case, add a temporary NPC which gives a guaranteed 100% chance of 4 Lifeboats. Sure, this gives the handful of newer players who actually play ports an unfair advantage, but at least you're not setting back your thousands of higher-level players who have finished ports back several years!
We need more explanation of the options considered before you say "sorry nothing we can do". Obviously you're not going to do a server rollback for this, but what other options have been considered? Did you really consider everything in the 1 hour it took you to respond to the other thread (See link above)?
/u/JagexHooli, please respond to your community. I'm not the only person calling this out!
External link →