[2021] Client Crashes: Updates

almost 4 years ago - /u/JagexHooli - Direct link

UPDATE: 12:10 GMT

Hi everyone -

Our update is progressing through QA and we hope to have testing complete shortly. Once testing has been completed, we should be able to provide a clearer timeline on when the fix will release - if there's no issues, we're still looking to go live later today at this time. We'll be back as soon as we have confirmation.

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Hello 'Scapers -

We've been looking into reports of some new client crashes occurring since the Game Update and we've now identified a fix. If you were impacted by these issues, thank you for your patience over the past week so far.

The good news is that the team have a fix in the works, and we're hoping to deploy it by the end of the week (pending confirmation). We'll keep you updated with any news as we get it, including if that timeline changes in any way.

Thank you again for your patience and we'll be back with updates soon.

External link →

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by EromiRS

By end of the week, do you mean Saturday or next game update?

As in hopefully by the end of tomorrow. It's too early to be conclusive in case we discover any surprise difficulties with the fix or in testing, but the team is really pushing to get a fix out as soon as we can.

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by Small-Historian390

Can we please get another official update once the fix has been pushed live?

We will do - we'll also post when we have any confirmed timelines for release.

almost 4 years ago - /u/JagexHooli - Direct link

UPDATE: 12:10 GMT

Hi everyone -

Our update is progressing through QA and we hope to have testing complete shortly. Once testing has been completed, we should be able to provide a clearer timeline on when the fix will release - if there's no issues, we're still looking to go live later today at this time. We'll be back as soon as we have confirmation.

almost 4 years ago - /u/JagexHooli - Direct link

This issue should now be resolved. Please post any feedback if this issue continues to occur, or is fixed, here: https://www.reddit.com/r/runescape/comments/lib634/nxt_client_update_crash_fix/

Thanks again for your patience while the team got this fix launched. Have a lovely weekend!

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