about 2 years ago - /u/JagexLuma - Direct link

Originally posted by NeedBreadrs

i honestly thought they'd bring eek back

"We've also heard rumours of an eight-legged creature scuttling around the grounds of the Manor... maybe take a look around and see if you can find a new friend?" ๐Ÿ‘€

about 2 years ago - /u/JagexLuma - Direct link

Originally posted by HotPickleWater

Yall literally scammed the OP and then you jump onto the post to reply to some random person without even acknowledging the OPs question about why he was misled? Why are yall so unprofessional like this?

i have raised the bug - a tip for the future though, the tone taken in this comment is the exact reason why many devs don't want to interact on reddit

about 2 years ago - /u/JagexLuma - Direct link

Originally posted by the01li3

Thank you, I dont suppose there would be a chance for all follower pets to be able to be used as overrides, just with the premise of "you can use these, but they dont have all animations"?

probably not unfortunately, as i imagine it wouldn't meet the baseline of quality required (would look a bit jank to have your follower attacking but with no anims)

about 2 years ago - /u/JagexLuma - Direct link

Originally posted by the01li3

Ahh thats a shame, they dont really get much use as most of the time you have a useable familiar out for pvm and skilling etc, with legendary pets out the rest of the time. Unless it would be possible to make them legenary pet overrides as they dont attack, so would only need the basic walk, run, idle, dismiss animations they already have?

great question, i've just asked about this internally - turns out it was something that ninja was working on, however it needs some more character & animation work (and then, more dev work). so it's not a super high priority, but is on people's radar :)

about 2 years ago - /u/JagexJack - Direct link

Originally posted by Deceptiveideas

I do agree the above user was unnecessarily rude, but he does have a valid point.

My advice is a mod should first acknowledge the actual bug and then make comments making jokes or answering questions afterwards. Otherwise it gives the appearance of ignoring whatever problem is posted.

This isnโ€™t the first time a Jagex mod has walked into a thread with nothing about the actual topic answered (or even random jokes in comment chains). Itโ€™s happened in threads with severe bugs and I can see why people would get frustrated.

What you're asking for here is less interaction. You're gatekeeping the ability of a mod to comment on what they can say behind some issue that they either can't comment on or don't feel comfortable commenting on.

about 2 years ago - /u/JagexJack - Direct link

Originally posted by ChrisMorray

This. The reason people find Jagex tonedeaf is because we often get these kinds of posts about issues, small though they may be, and then seeing a "J-mod replied" message that communicates nothing about the issue itself can be frustrating. Moderation 101: acknowledge the issue and make sure the parties involved feel like they aren't being ignored.

I think this might be the root of the issue here - despite the archaic name, "jmods" aren't really moderators. We're not PR people out here trying to make the company look good, we're developers sharing info available to us in our spare time. If the baseline requirement for being allowed to do that without harassment is a different job entirely, they just won't do it which is exactly what Luma is saying.

about 2 years ago - /u/JagexJack - Direct link

Originally posted by ChrisMorray

As a fellow developer I do get that stance towards "just being a dev who shares things" but if you use the account that identifies you as an official developer instead of a private account, you are publicly seen as someone representing the company, whether you're meant to or not. It's the difference between Jagex Jack, the Jack who works at Jagex and has the name to show it, and someuser_named_Jack_420 who seems to know what's up on the developer side of things. JMOD may be an archaic name that doesn't properly reflect what you do, but it does bear the company's signature.

Maybe I'm comparing things to my own company too much but if I had the name of the company in my name online I'm sure I'd get PR all over me making sure I'd be representing the company correctly.

I'm not denying that we're representatives of the company. You won't (or shouldn't) find us out here posting spicy hot takes or insulting players. However there's a difference between behaving in an appropriately professional manner while representing the company, and being harassed by customers for not providing the specific service that they wanted. It's essentially analogous to fixing people's account support issues.

The point I'm trying to get across is that if you expect everyone you interact with to be a trained customer rep, all that's really going to happen is that people won't put themselves in situations where that can happen. That's how most game companies work.