[2020] False Bans?

Hey there! Mod Noodles from Player Support here. So I've had a look into your account and I can see that although you've mainly been active on RuneScape, it looks like a third party was recently logging into your account and botting on Old School, which is why you received the ban. It seems that the hijacker had access to your previous password, which I can see you've since updated, so that's great! Just as an extra heads up, it doesn't look like you you've enabled the authenticator yet, so I'd highly recommend doing so to avoid having your account compromised in the future. I can see that you've submitted a ban appeal for account, which is currently waiting in the queue and will be investigated by a Mod as soon as possible. Hopefully this helps to explain the situation and why the ban was applied. :)