devtrackers.gg
Hey all,
We've been made aware that some players are experiencing crashes, often involving flickering models/textures and/or opening interfaces, following today's update.
We're currently looking at the cause of the crashes as a priority and we'll keep you updated with any news as we have it.If you're experiencing these crashes, we would appreciate it if you could share what type of graphics card you are using to help our investigations.
Thanks for your help and patience while we get this sorted.
keep an eye out on this thread for future updates (newest first):
Latest Update 14:22 Game Time (07/12/2020)
We've pushed the next engine which should hopefully address the last remaining issues that some of you were experiencing since the update on the 23rd of November. The patch notes for the engine build can be found here:
- Fixed an issue where colour effects, such as those during the Kalphite King fight, would not apply correctly when the "Entity Highlights" option was enabled.
- Disabled threaded rendering- fixes pink/red artifacts covering screen and flickering objects in-game.
- Fixed disappearing objects in-game on Intel GPUs when graphics were set to Min with textures on.
- Fixed various issues with threaded rendering on AMD and Nvidia GPUs.
- Improved performance on AMD cards with drivers released in 2019 or older.
Please let us know if you are still experiencing Crashes, Graphical UI issues and or significant performance drops that were caused with the update on the 23rd of November, similarly we would love to hear if the issues are resolved for you. Thank you for your patience and if the problems seem resolved we'll close this update thread.
Update 16:04 Game Time (04/12/2020)
We have received some unfortunate news from the dev team and we are no longer looking for a release of these changes today, sadly. Everything suggest it will be a monday, probably morning. Once it's confirmed we'll let you know as always.
The weekend is coming up which means the next update will be on Monday.
Update 16:32 Game Time (02/12/2020)
We hit a small roadblock and had to move the intended changes back to development. We're making some adjustments to it and hope to bring them to all of you by the end of the week, although that will be a very tight schedule.
Update 9:42 Game Time (01/12/2020)
We're currently testing a build that should resolve more crashes and a lot of the UI Graphical issues that many of you are experiencing, If everything goes well we can see this in the second half of the week. At this point it is still unknown whether this will also have a positive effect on the performance issues. Once we know more, we'll share it.
update 12:15 Game Time (30/11/2020)
There is no new information yet, and the investigations and work is ongoing, thank you for your patience so far.
Update 12:15 Game Time (27/11/2020)
We will continue the work that has been started the past couple of days. We're currently not certain as and when we could expect the next changes to come in, alleviating more of the issues you all are experiencing since monday's game-update.
With the weekend coming up, things will move slower and as a result you can expect the next update to be on Monday.
Update 16:02 Game Time (26/11/2020)
Since the warm fix we've put out earlier we've seen a significant reduction of crashes, UI rendering issues and significant performance drops, but we are not there yet. The majority of Issues on Intel GPU's seem to be resolved as well as the performance issues on AMD GPU's.
There are some crashes remaining on AMD GPU's and we have taken steps to further investigate this. One of the things we're doing is adding PC's with this specific type of GPU to our so called testing lab.
We'll continue working on resolving the issues caused by Monday's game-update and are grateful for the information you all continue to share with us to help with our investigations.
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