[2020] My Runescape name which I owned for a long time just got deleted by Jagex.

Hi AkshayTP,

As I’m sure you will understand, we’re constantly amending our name filters in an attempt to remove any unwanted content from the game - it’s a constant challenge to stay up to date with any words or terms which may be deemed as offensive.

Should we add a new term to our name filter we won’t immediately remove any names that contain that term, however as soon as the name is released from an account it will no longer be available for a player to claim.

Our systems work in such a way that even if the filtered word is included as part of a longer name, the name will be affected by the filter.

We are currently looking into the name filter and what changes can be made, but for now, it’s going to be a case of choosing an alternative name to set onto the account.

I can see you’ve also submitted a ticket regarding the situation. I’ve noted your account thoroughly regarding the situation and we’ll see what we can do about the bond purchase if you no longer wish to change your name.

Mod Daniel C