devtrackers.gg
This is an outcry for many of your players still being affected by the engine changes of three weeks ago. Iād suggest to sticky a Reddit post and ask for feedback there so we can speed up the process of finding a solution.
External link āThis is an outcry for many of your players still being affected by the engine changes of three weeks ago. Iād suggest to sticky a Reddit post and ask for feedback there so we can speed up the process of finding a solution.
External link āWe would love your help - appreciate the thread on this.
We've got a destination for it if you don't mind submitting a ticket directly to the team, which you can do here: https://support.runescape.com/hc/en-gb/articles/360006627238-Game-crashes
If you submit a ticket, please include the following system details where possible:
In terms of where we are, the good(ish) news is the Client Fix released 11 days ago appears to have solved a lot of instances of this - but we know there's some of you out there still suffering.
The Engine team are still working hard on it, but we're in an investigation phase of trying to do our best to resolve this. Definitely understand the upset around the timeline - honestly, the patience is massively appreciated, we know this has some real impact to playing - it's just this phase is really complex.
We'll talk about how we make our updates more known or visible around this. Going to tag in /u/JagexAzanna to see what we can do to visibly communicate more and keep you better updated.
having the same issue. made a few threads about it but never got a reply. lets no give up... i can deal with a technical problem, what i cant deal with is being ignored by jagex
Heyo! It's understandable to feel off about this situation, unfortunately, due to the nature of these issues it's not a "one size fits all" kinda case, our team is reviewing reports from players to narrow down the causes of issues and are actively working on applying fixes where possible but gathering data and filtering out regular issues (graphic drivers not in date etc) is a slow process.
If your continuing to have these crashing issues please do send in a report here - https://support.runescape.com/hc/en-gb/articles/360006627238-Game-crashes and submit as much information about your system such as