Original Post — Direct link

First of all I want to mention that Mod JD is doing an absolute fantastic job at hosting the streams, delivering quality and laughter. On the other hand there is something that we need to address because it's been going on for too long now. Since the Covid-19 situation has put our lives upside down and people had to be working from home on their own devices and internet connections which was for most people a huge adjustment and even for our very own stream host Mod JD.

Now on to the problem, his internet connection is literally dropping on every stream he does, as a result that his webcam freezes and the other mods on the stream are left without a host and a script. Surely this can happen once or twice but if it keeps occurring and keeps interrupting the stream (worst was at the golden gnomes awards) then something has to be done right?

I ask myself if no one at Jagex has told him to try and fix it or even switch internet providers. As I don't know the specifics of this matter, I don't wanna offend anyone but this is getting out of hand. If it's not possible to fix it, atleast try to find a better solution for this Jagex.

TL;DR:

Mod JD is timing out on every stream he hosts since Covid-19 started and has become an annoying issue

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over 3 years ago - /u/JagexJD - Direct link

Hey guys. Just thought I'd chime in here.

Firstly - thank for your kind words! Means a lot that you're enjoying the streams.

It's a really odd one to be honest. Started the stream with 50MB/s and then it dropped to 1MB/s in a matter of seconds around both 5pm and then 5.55pm, with nobody else using the broadband in the household at the time. Sadly I live in a newly-built up area without a great deal of Internet infrastructure and this is the second provider I've tried between house moves over Christmas (only got Internet on New Years Eve in the new house, so there are likely to be some teething issues).

I'll moan to my provider because it only seems to happen between certain hours, but I'm not sure there's a huge amount either myself or Jagex can do to improve it (barring going into the office which, as we know, everyone is trying to avoid where possible).

Believe me, it's incredibly frustrating for me as well and I appreciate you guys being patient (I'm certainly losing my patience!)

over 3 years ago - /u/JagexJD - Direct link

Originally posted by yaksnax

Perhaps build some redundancy where there's a designated person to take over the script/schedule should you drop. Love the streams, sorry you're experiencing difficulties

We do usually have a stand-by (as in the GGAs stream), but given it was so close to the end this time round I asked the guys to wrap up using the script I'd been using.

over 3 years ago - /u/JagexJD - Direct link

Originally posted by Californ1a

Speaking of stand-ins, I'd love to see Hooli host more streams, he's really good at it.

He'll be hosting today's Combat Cast!

over 3 years ago - /u/JagexJD - Direct link

Originally posted by maniaxuk

What's the mobile connectivity like where you are?

Could you (or Jagex) get a mobile dongle for you to use during the streams?

Mobile is pants too, to be honest. Was mobile dongling over Christmas whilst we waited for broadband to be set up and it was pretty dire.

over 3 years ago - /u/JagexJD - Direct link

Originally posted by Soap7627

Hey JD
Consider sharing the script via pastebin or another text based platform which the other mods can see and use in case you disconnect.

This was when you are dealing with network issues the stream can continue unhindered.
When in doubt use .txt

We use collaborative Google Docs so everyone has access to the script.