Thank You for Playing ♥ ...Known Issues, and a Quick Update!

Transcript (by Youtube)

1s	[Music]
13s	hi everyone just want to make a really
14s	really short video to uh just say
17s	essentially thank you to everyone who uh
20s	have been turning up for 1.0 I guess uh
23s	we launched 1.0 last week and uh the
26s	reception for 1.0 has been amazing so
28s	far uh so many people turned up for the
31s	release stream I am like overwhelmed
33s	over how many turned up to the release
34s	stream I think there were like 990,000
36s	people or something watching um during
39s	the
40s	release um and you know there's been
42s	crazy numbers on our YouTube channel and
45s	on Steam um our concurrent number of
49s	players uh have
51s	been uh over the weekend has been like
55s	160,000 or something like that which has
57s	been crazy given that our previous
59s	record was like 34,000 or something like
62s	that so that's insane so thank you
64s	everyone who's been a part of this
67s	journey during ear axis uh and everyone
69s	who like turned up for 1.0 and have been
71s	playing ever since uh we're we're so
73s	glad that you're all enjoying the game
75s	uh I also wanted to make this video to
76s	talk a little bit about what we're
78s	working on next which is resolving these
80s	like major hiccups uh that came with the
83s	launch you know no launch is perfect and
85s	ours has been really good in terms of
87s	like stability and all this stuff but
89s	there are of course some people that are
90s	still running into issues and our number
92s	one priority is resolving any crashes
95s	that people are running into um and any
98s	like major game breaking bugs or
100s	anything like that that's like what
101s	we're focusing on first and foremost we
104s	released a hot fix last week and we have
106s	another hot fix coming up uh next week
108s	to resolve some of more of those like
111s	lingering crashes and whatnot in the
113s	description I'm going to link a Reddit
115s	post that we made that sort of um
117s	touches on some of the common known
119s	issues that are currently in the game
121s	and there are a couple of workarounds
122s	for some of these issues so I do highly
123s	recommend checking it out if you are
125s	running into issues uh but I will
127s	address a few of those in this video
129s	there are a few things you can do
130s	yourself to sort of mitigate some of
131s	these issues so first thing you should
133s	do is always verify your game files if
135s	you have like any weird installation
137s	issue with the game um next up if you're
139s	having any GPU related issues you should
142s	also try and update your drivers for
144s	your graphics card you can also try and
147s	uh install Studio drivers for your
148s	graphics card sometimes those are a
150s	little bit more stable um and you can
152s	also try and clear your Shader cache uh
156s	which uh depending on your graphics
157s	cards they will differ on how you do
160s	this you're going to need to look that
161s	up yourself on how to do that uh and one
164s	particular crash that uh we see a lot of
166s	people getting that there are some
167s	workarounds for is something with like
169s	related to uh like Shader pipeline cash
172s	crash or something like that um and
174s	there are a few things you can do to try
176s	and mitigate this issue uh first thing
178s	you can check out is if you go to the
180s	saved folder in the local app data
182s	directory for the game uh I'll leave
184s	like a link where you can find that in
186s	the description um if you find any files
188s	with the up pipeline cache extension you
191s	can safely delete those um and you can
194s	also try and removing any folders that
197s	have the name cache or config sometimes
199s	that also resolves it uh you probably
202s	might want to back them up just in case
204s	uh and please when you do this when
206s	you're fiddling around with this please
208s	be careful because this is the same uh
210s	route directory as where your save files
212s	are stored so please make sure that
214s	you're not accidentally deleting your
215s	save files uh just bear that in mind and
218s	you can also try and disabling or
221s	enabling uh
223s	directx11 uh or switching to any of the
225s	other um rendering apis and there will
229s	be instructions on how to do this in the
231s	description next thing I want to mention
233s	is that when we launch 1.0 uh a lot of
235s	people noticed that some languages were
237s	missing in the localization uh for for
239s	the game and the reason for that is a
241s	lot of localization in satisfactory has
243s	been community-driven and since a lot of
245s	people in the community hav't played 1.0
248s	um there are no translations uh for a
251s	lot of languages a lot of people have
253s	shown interest in doing community-driven
255s	translations and we're very grateful for
257s	that we really appreciate uh you all for
259s	doing this um so as time goes on and as
262s	Community are updating languages uh we
265s	will be adding that back into the game
266s	so uh don't be too disappointed if your
269s	language which that was fully supported
271s	before suddenly disappeared uh over time
274s	these will come back but I do want to
275s	mention though that we have increased
277s	our officially supported languages and
280s	those are uh English French uh Italian
283s	German Spanish Japanese Korean polish
287s	Portuguese Russian simplified and
289s	traditional Chinese so those languages
291s	are now officially supported uh another
294s	typical issue that people run into is
296s	like an error message something like
297s	plugin couldn't be loaded or module is
299s	missing or something like that uh which
300s	is most likely due to mods so mods are
303s	not officially supported in satisfactory
305s	and since 1.0 came out uh that will have
308s	broken every single mod that existed
310s	because the mods were developed for the
312s	older version of the game so mods will
316s	not work until the modding Community has
317s	gotten around to updating all the mods
319s	for the new version of the game uh and
322s	they're working really hard on this so
324s	uh let's let's all give them a good
326s	share and and hopefully they will get
328s	this resolved in no time um but yeah
330s	mods will be broken up until the mod
333s	creators have updated the mods for 1.0
335s	essentially and you'll need to uninstall
337s	mods up until then if you want to play
339s	the game there's one issue that I've
341s	seen a couple times where people have
342s	loaded the safe files and there are like
344s	build WS missing uh if this is the case
347s	please go to our QA site and make a
349s	ticket about this upload your safe all
351s	to that ticket or link your safe all to
353s	the ticket so we can take a look at that
355s	because that's something that we're
355s	currently looking into oh squirrel you
358s	guys can't see it but there's a squirrel
359s	over there oh so cute and of course
362s	there are many other issues and I know
363s	that like you're guys why didn't you
365s	mention this issue that I'm running into
367s	but yeah there are plenty of of uh
369s	issues in the game currently and we are
370s	going to get around to a lot of these uh
372s	but right now we're focusing on like the
374s	major hitters uh first and foremost and
377s	when it comes to issues in general if
378s	you do run into any problems in the game
380s	or want to leave any specific feedback
382s	the best place to do this is over on our
385s	QA side questions thoughts satisfactory
387s	game.com uh please post there first and
390s	foremost uh because anywhere else if you
393s	post it on like comments for this
395s	YouTube video on reddits on our Discord
397s	it is going to disappear in the void the
399s	question site or the QA site is really
401s	really the best place to to give us this
403s	feedback so please go there and when you
406s	do make posts on the QA side please try
408s	and give us as detailed information as
410s	possible on how to reproduce the issue
412s	uh if this is an issue that like
414s	immediately appears in your save file
416s	then also consider linking your save
417s	file that helps tremendously having an
420s	actual safe file so we can just load it
421s	up and and you know being able to
423s	reproduce it ourselves uh because if
426s	we're not able to reproduce the issue we
427s	are not going to have a good way of
431s	resolving that issue and if you're into
432s	crashes uh hitting that like upload
434s	crash button really helps us a lot uh
436s	you can even add a little bit of text in
438s	the crash reporter explaining sort of
440s	what was happening when the crash
441s	happened um so uh please consider doing
444s	that as well one thing I also want to
445s	mention in this video is that we've
447s	added a little bit of a bonus thing for
448s	everyone who uh participated in the
451s	Early Access version of satisfactory so
453s	for anyone who purchased the game during
454s	Early Access you'll get access to a
456s	little bit of like a tiny little
458s	customization thing that you get access
459s	to in the hub for your character and so
462s	you can put in your build gun and stuff
464s	um so we just want to give you that uh
466s	but one disclaimer here is that people
468s	who have been playing on Epic uh for
470s	some reason there's like a little bit of
471s	an issue on the back end so that might
473s	not appear immediately for you guys uh
475s	we are working on resolving that and
477s	I'll post like on socials and whatnot
478s	when this has been like fully resolved
481s	um so that everyone will gain access to
482s	it but don't worry we know who you are
484s	it will show up for you guys as well um
487s	just uh just just give us a little
489s	minute just give us a minute and we'll
491s	we'll figure it out so yeah before I end
494s	up this video I just want to mention
495s	really quickly just make sure that you
496s	guys heard the news and that is that
498s	satisfactory is coming to console so our
501s	French at fishlabs have been helping us
503s	uh POR in this game to the latest
504s	generation of Xbox and Playstation so it
507s	is finally happened y'all we're going to
509s	we're going to released the game on
510s	Console a lot of people have been asking
511s	us about this and we can finally say yes
513s	it is coming to console uh but we don't
516s	know when fully yet uh it's a little bit
519s	of a to be to be announced I guess uh
521s	because we currently don't know when it
522s	will be available um but uh we'll let
525s	you guys know so stay tuned for that
527s	stuff and with the console release we're
529s	also going to try and bring over proper
531s	controller support from the console
532s	version to the PC version so both
534s	versions will have official controller
536s	support um and same thing there I don't
539s	know fully when will have fully
540s	functional control support on PC but
542s	that is something that we intend to do
544s	and and that was sort of everything I
545s	wanted to say in this video really short
547s	quick kind of catch up uh it's good to
549s	see you all again and um thank you
552s	everyone who's been supporting us
553s	throughout this journey uh it's been
556s	amazing uh working on this game and it's
559s	dawned on me that like yeah we we
562s	finally did it after being an early
564s	access for more than 5 years we uh we
567s	finally did it and we have all of you to
569s	thank for that for for being with us uh
572s	during all this time it's it's crazy so
575s	thank you everyone for playing the game
576s	thank you so much for watching all these
577s	videos and hanging out on stream and all
579s	that stuff um we will catch you all next
582s	time so until then take care

Transcript (by Youtube)

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