Original post on official forums
External link βHey Everyone
Following on from my last update on Season Ten, we're now a few weeks on and have a few hotfixes under our belt - time for a follow up. For more information on the specifics of our latest Hotfix, head here.
Server Performance
Server Performance continues to be the key priority for the team and is affecting many live sessions for our players. We reduced the Player and Ship Limits back on the 23rd, and while we saw this improve the experience for our most densely populated servers, we still saw many servers still under strain. We followed this up with a Hotfix on the 30th which delivered further improvements and later this week we then made a further change to reduce the quantity of game servers we run on a single Virtual Machine to optimise performance where we can.
While we've seen performance improve across these changes we are still unhappy with the current state of performance and it's impact on the experience. Spikes on the server are currently impacting all connected systems such as player movement and of course hit registration.
Our team are continuing to work on improving the experience here and will need to make further improvements before we will consider returning the Player and Ship Limits.
Guilds
With data from Guilds flowing in, the team have been assessing the balance of Guild Reputation being earned across various playstyles. Broadly the team are seeing the earn rates for Treasure Hunting are below where they predicted when compared to Hourglass play, these two playstyles should be balanced and offer equal earn rates. The team are working on a revised balance for these playstyles in our next update with the goal of bringing them to an equal footing. The team will be continuing to assess Guild Reputation earned following this change and balance further as needed.
As communicated on SoT Support, the team identified an exploit being used in Hourglass play to rapidly accelerate Guild Reputation. While the team have resolved the exploit, the task of addressing the impact will now be taken on by our Player Support team, expect players and guilds who have utilised this exploit to have their progress removed as only the first step...
'Pathetic Tokens' Commendation Progress
Players handing in Athena's Fortune Emissary Flags have discovered the Pathetic Tokens Commendation has not been progressing, a fix for this issue will be coming in November's update.
Historic Achievement Progress
In recent months a number of issues have caused players to not unlock the associated Achievements when performing the necessary criteria. While the issues here were temporary and have now been resolved, the process of restoring historic progress and unlocking Achievements for players is being worked on by the team and will be resolved outside of our usual build timings.
It's worth mentioning that this post is not an exhaustive list of all the things the team are working to resolve - only the biggest hitters this time around! Thanks again for all of the bug reports and feedback provided over the last few weeks - the team are working hard to improve the experience for everyone!
Drew 'Sonicbob' Stevens