Original Post — Direct link

Nach dem Update vor einer Stunde habe ich ständig selbe Fehlermeldung, dass das Spiel nicht gestartet werden konnte.

Weißt einer eine Lösung?

Ich habe bereits PC neu gestartet, alle Treiber kontrolliert und das Viren-Programm deaktiviert. Datei-Überprüfung hat auch nicht geholfen. Jetzt habe ich das Spiel deinstalliert und versuche es erneut zu installieren.



over 3 years ago - Drennon - Direct link
Hello,

If you are still experiencing this issue, please check out our support guide on how to deal with crashes and the game not loading - https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

If you need additional one on one help, please create a new support ticket and we'll be glad to help you.
over 2 years ago - Ubi-Thrupney - Direct link

Hey, @mrdanii332 , and everyone else 🙂

On this forum, we're only able to give official support in English, so if you're able to translate your messages for me, we'll be happy to help.

Alternatively, we've got a German forum for support over here: https://discussions.ubisoft.com/category/661/spieler-support?lang=de
I'm unfortunately unable to move this topic there from my end - my apologies for that. It's a closed system. To discuss this in German, please re-post your topic at the link above.

We've also got German-speaking support agents available at our help site, here: https://www.ubisoft.com/de-de/help

But as said, we're happy to help in English here, too 🙂