Ubi-Thrupney

Hey again @SlappaClappa

Can you confirm for me if this issue persists for you? Or are you now correctly able to join a Royal game?

Please note that if you are timed out from multiplayer, you'll need to wa...

@MrCMOTDibbler Hey there Cool to hear you've been making replays for your friends! I appreciate you pointing out that the spoilers aren't rendering correctly when you view the replays, and I've gone ahead and reported thi...

Hey there @SikariSakari_17

Please note that you'll need Club access to view the WR ghosts for tracks. On the comparison chart, they are listed as 'VIP ghosts.'

Let me know if this clears things up for you! If you do have Club access and still cannot view these ghosts, I'll help you get to the bottom of that

Heya @SlappaClappa ! Welcome to the forums, thanks for reaching out

I've gone ahead and added your report of this to our existing investigation. As soon as we've got an update to share, we'll do so here in the thr...

Heya @Evo-Chris92 , thanks so much for trying our troubleshooting, and for furnishing us with this further information - that's most helpful! I've gone ahead and reported this issue with Hideout to the team so we can look into this internally. My apologies for the inconvenience in the meantime! Let me know if you run into any further issues ...

Hey @Gervaes , thanks so much for reaching out, and for being so thorough with your reporting of this! I understand you are having these unusual black screen pauses that seem to affect your whole system while playing Trackmania, which is most unusual. I'd really like to help with this ...

Hey @leetpeace , welcome to our forums, and thanks for reaching out! I'm sorry to hear you've not been able to join the Cup of the Day. I'll be happy to help you get to the bottom of this

Can you tell me what happens when you try to join the CotD? Is any error message shown? Have you been able to join previously?

When reporting issues (on any forum, for any software), it's important to give as much information as possible about what you are seeing. Otherwise, folks won't know what solutions to offer. Once I've got some f...

Heya @Tiver96

Great to hear you are interested in watching the world record runs of tracks! Seeing ghosts other than the standard medal ghosts and those around your current PB requires club access. On the comparison chart, they are listed as 'Club VIP ghosts.'

Let me know if you've any other questions about this, and happy racing ...

Hey there @TheFlyingTaco0 , thanks for reaching out. I understand you've found your analogue triggers on a Dual Shock 4 to not be supporting varying levels of acceleration.

This is by design - acceleration in Trackmania is always a digital, binary on or off. My apologies for any disappointment over this! Let me know if you've any further thoughts or questions. I hope you've otherwise been enjoying the game

Hey there @Pizza-CUTTER , thanks for reaching out about these issues! I understand you've found the interface to be briefly missing information, the game is closing slowly, and the graphics seem unusually bright. I'd really like to help you get to the bottom of this.

Can you start with the steps in our troubleshooting guide for me? The steps we've listed tend to fix the majority of issues. In particular from the guide, please make sure you are running the game with administrator rights, you've verified the game files, you've got your ...

Heya @squeekandbubble

While I haven't found one myself yet, I understand that this is a cosmetic backpack. We have a news article describing how this works ...

Thanks very much for clearing that up for @Tekk351 , @Noxious81 - we appreciate it ...

@zeshil Hey there friend, welcome to our forums! I understand you've also observed this issue of the Ravenous' rate of fire being lower on PS5 than on PS4 - sorry about this!

I can confirm that our team is aware of the issue and is investigating. We've got no further updates to share at this time, but as soon as we have more information, we'll share it here on the forums.

My sincerest apologies for the inconvenience in the meantime.

Indeed @etsaab , these are separate issues - I believe @Imagine_Brata and ...

Hey @Nat_Scott , welcome to the forums! Thanks for letting me know your experiences with the Manning National Zoo stronghold. I understand you've had an issue with jumping to the next map, and I'd like to help with this.

When you don't jump to the next map when taking the train, what happens instead? Does the action not happen? Is any error message shown?

You've mentioned as well that this is an example - are there other examples of things going wrong? If so, it'd be great if you could list any other errors you've seen, as this may help us to investigate.

Please also make sure you've followed the steps in our ...

Hey @hanc89

Here on this forum, we can only help in English. This is because we prefer to avoid automatic translation tools if we can, since they can lead to misunderstandings. Instead, we feel it is best for players to speak to our support agents (and other players) who speak their preferred language.

For support with The Division 2 in Chinese, please follow this link: ...

@EmeraldArrow14 Hey there, thanks very much for reaching out with this crashing report when using the Targeted Loot mode of the map. I'm sorry to hear about this But I'm very confident that we can help you sort this out.

I've had a look around internally, and I don't see any similar reports of crashing when using this feature. With that in mind, we can probably solve it with some local troubleshooting. Can you start with the ...

Hey there @Delimanic7203 . Thanks for sending across your concerns about this.

The reason we ask for as specific information as possible is that the first step in fixing an issue is to reproduce it on our end - we need to observe an issue happening in order to investigate it. It's usually the case that having lots of reports of an issue helps us to reproduce issues by seeing what the similarities are between reports, but even when we only have one, we'll still do our best to investigate.

I understand that, since you hadn't used the items often, you won't be ...

Hey there @JayeAntee , welcome to our forums! Thanks so much for sending across this report that you've been unable to open these ammo boxes and other specific caches. That sounds most frustrating, and I'd really like to help you get this resolved.

While we've had a few different reports over the past few years of similar issues with specific caches, our team has noted that these issues appeared to be fixed, so it's disappointing to hear that you've had this issue. Since we've had no other recent reports, I'm confident we'll be able to solve this with some local troubles...

@svaage70 Heya there! I really appreciate you sending across your feedback about some of The Division 2's content not being able to be played solo, and about not being able to reset your save. We'll be sure to keep these points in mind for future developments in the series, and in our other games.