over 3 years ago - Drennon - Direct link
Hello,

Depending on the error you're getting, you might find resolution here https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load.

If you can't fix your problem, then please contact us with the crash report, dxdiag, msinfo, and steam64id.

Don't post any of that information here. Only via the official support page.

Thanks for reporting it. I hope we can get the problem resolved for you.
over 1 year ago - FatsharkLev - Direct link

The logs indicate a GPU memory issue.

A few suggestions based on information within your logs -

  • Please try enabling Hardware Accelerated GPU Scheduling:
  • Run the Windows Memory Diagnostic and any other relevant utilities to identify memory-related issues.

It may also be worth running through our other GPU related solutions, in case any help: