Original Post — Direct link

Every day people are sharing into Smites Facebook pages screenshots of the slurs, depredations, threats and otherwise that are ALLOWED to propagate through smite in game communications.

Bans exist if you can report someone and that report makes it to the right channel, maybe.

But it really just begs to question, when simple text moderation has been available for decades in the video game world... why the f*ck are asshats still able to type in ‘stfu n*****’ (obv without the stars) and similar easily catchable phrases that could AUTOMATICALLY BE BLURRED.

That person could IMMEDIATELY and AUTOMATICALLY be banned and removed for their language, but instead the harassed have to work to ensure they aren’t harassed, rather than smite actually being a responsible company rather than one run by kids.

Take any MMO in existence, ANY game with chat functions, what I’m discussing is not an extra feature, it’s a bare minimum tooo to prevent harassment and discourage bigotry within your platform.

I’m just frankly sick of seeing kind people being harassed by bigots using Smite as their tool, chasing away people whom might otherwise enjoy the game.

It’s just unacceptable.

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almost 4 years ago - /u/HiRezAjax - Direct link

Its absolutely not allowed and we have tech in place to prevent it. If you try to type these words it will not send to anyone, it will instantly flag you for report/investigation, and it will possibly restrict all usage of chat on that account - automatically.

People who are doing this are using special characters, spaces, or other such things to break up the string so that they arent actually typing the slur, but it reads as the slur.

This is an insta perma ban if we receive a report about this, and any reports/screenshots we see of this on social media are taken seriously and investigated quickly - very likely leading to bans.

We are actively looking into more tech to help detect this, but its not an easy concept. We are talking machine learning and more complicated algorithms that would be needed to help detect this on such a massive scale with less false positives.

almost 4 years ago - /u/HiRezAjax - Direct link

Originally posted by hopwiiesel

Cant you also add the abbrevations people use for those words to the system? So that it doesnt get send in the first place and those people are instantly getting flagged?

I have no Idea how the system works or if thats possible but if it is possible wouldnt that be the easiest and fastest way to do it?

yes we can, but its a specific text string detection. Meaning that if those letters are part of a normal word, typing the normal word could also get you flagged.

Its a lot harder than it sounds to have a program detect these with no context, while humans see it very obviously. We have a LONG list of dissallowed words/phrases, that is always increasing, but certain things cant be due to the high chance of false positives.