Original Post — Direct link

It feels like HiRez has been neglecting the Brazilian community ever since Level Up stopped managing the game. Level Up had many problems but at least it felt like we had someone to turn to when we needed answers about the game.

We have basically no competitive scene now, the servers have been rubberbanding nonstop for over 4 weeks now, I've tried contacting HiRez a few times but the most I've gotten from them was a "we're looking into it", most support tickets are left unaswered, both in English and in Portuguese.

I just wish HiRez would pay a little more attention to servers outside NA/EU, I personally don't have any experience with LATAM servers but considering how many LATAM players I see playing on the Brazilian servers I can assume it's not going great for them either.

This is just yet another attempt to get HiRez's response to some of the many problems other servers have, especially the rubberbanding that makes the game pretty much unplayable in some matches.

External link →
over 4 years ago - /u/HiRezAjax - Direct link

Server maintenance and improvements were recently made to OCE, SEA, and Brazil.

It sounds like OCE is still going strong but possibly problems have returned to SEA and Brazil.

Can anyone give me more specific information on the issues timeline? What modes are you playing and what region? Did you experience constant issues?

Near the launch of Mid-Season (the first weekend after launch i believe) Brazil servers were adjusted, and I thought we had feedback that the rubber banding had improved. Maybe the issue returned with todays update?

The team is looking into the server issues as we speak, and multiple other changes have been made recently to multiple regions to improve performance.