"In the next few weeks" ? Huh?
So let's say I'm short a couple thousand Viewer Points from getting the skin I want now I have to wait weeks to get it? Will this be done before the VS resets?
How is this ok? You think simply giving the VP later makes up for people not getting them in time to get the items they wanted from the VS?
It's not just being unable to vote, I got locked out of voting for games that legitimately existed in the VS store and happened the next day!! How do you compensate me for the loss of the items I wanted to get due to not receiving the VP. How about the issue with not reeving the VP on time as well? Quite often this year the missing VP were distributed weeks after. Sometimes past the VS store rotation.
Calling the VS store anything but a joke is not doing justice to how how bad it is. This taking into consideration that it's not your first year implementing the VS!!
We do plan to have VP distributed before the season resets. Fans will also have additional opportunities to earn a 25k Viewer Point bundle during SWC as outlined in our SWC/HRS drops announcement.
You do realise people pay real money for this feature? Viewer point distribution doesn't even work properly when watching twitch on chrome. Sometimes I can watch 6 to 8 hour broadcast and not even get 1 block done. What about this system actually works as intended?
If you're having issues with actually accruing points while watching on Twitch, that is likely a Twitch-side issue or an issue with your account link. Here's a troubleshooting blog that will walk you through some potential steps that fix the large majority of accrual issues on Twitch itself. https://www.smitegame.com/news/viewer-points-knowledge-base-troubleshooting/
Twitch has some weird parameters around how they increment progress on their side (like not muting/minimizing streams, etc) that can really mess with accrual sometimes.
So just to clarify, will the point reimbursement be for just the last few weeks games or since the start of phase 2? Because they've been bugged for a while.
I plan to get a full accounting of all matches this season that were impacted by voting issues and include those in this run.
", so we will be auto-rewarding 1,500 Viewer Points (or 3,000 VP if you own the Viewer Pass) to any users who voted on the available matches from this week’s event or who voted on any match during the Phase 3 Playoffs."
Man I haven't seen any schedules matches to even vote on and when they finally are up, ITS ALREADY PASSED AND LOCKED OUT!
Like WEEK 24 - never showed up entirely and I missed all those VP points. Yet I was able to get to Week 25.
Week 26 hasn't shown up until this patch, so I also missed out.
Week 27 just appeared this patch, 1 match showing Pending and locked. Dec 8th match....
Week 28 - Locked out 10/12 matches. 6 of them showing Pending, 3 showed X, 2 of em I can vote.. like WTF man.
Still can't vote on Week 29.
So I took a look at these weeks and here's a rundown for you:
-- Week 24: Appears to be functional. My UI shows that I was able to vote on those matches and match results populated correctly. If other users can corroborate issues with this week I'll take another look.
-- Week 26: Those matches went live in-game on November 16, so there was time to vote on those matches before they locked. My UI shows that votes were processed correctly.
-- Week 27: That's some random match data that somehow made it to live -- it's not an actual match that happened at all. You didn't miss out on potential points by not being able to vote for that one.
-- Week 28: Matches 1, 2, 3, & 5 so far were impacted by the issues described in this blog. Rewards for those matches (and any others that end up being affected) will be auto-distributed as described in the post.
So I took a look at these weeks and here's a rundown for you:
-- Week 24: Appears to be functional. My UI shows that I was able to vote on those matches and match results populated correctly. If other users can corroborate issues with this week I'll take another look.
-- Week 26: Those matches went live in-game on November 16, so there was time to vote on those matches before they locked. My UI shows that votes were processed correctly.
-- Week 27: That's some random match data that somehow made it to live -- it's not an actual match that happened at all. You didn't miss out on potential points by not being able to vote for that one.
-- Week 28: Matches 1, 2, 3, & 5 so far were impacted by the issues described in this blog. Rewards for those matches (and any others that end up being affected) will be auto-distributed as described in the post.
And you can't vote on Week 29 because that's worlds -- the seeding for those matches haven't been decided yet so we can't input which teams are playing those matches. That data will be populated by end of December so you can start voting.
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