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All of my mmr from every ranked mode got reset to 1500?? What happend

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over 2 years ago - /u/HiRezAjax - Direct link

It looks like some sort of database error occurred which has this effect. We now believe that its been fixed. If you could check your MMR or play a ranked match and confirm the issue has been fixed - I would be very appreciative.

MMR was not intended to be reset last night

over 2 years ago - /u/HiRezAjax - Direct link

Originally posted by W_Shep

Mine got reset too, and it says I lost 336 mmr for the game. I played 3 more games after that and it still kept the mmr loss. The match ID was 1177978676 IGN Wolmy

This match was played before we attempted the fix. I'll need more recent check

over 2 years ago - /u/HiRezAjax - Direct link

Originally posted by W_Shep

So if I queue another ranked game, win or loss I should re-coup the mmr (+ or - the amount for that game) that I lost by getting reset?

my assumption would be (if its fixed)

  • play another ranked match

  • this should queue you back in the MMR level you had before

  • then you would gain/lose the usual amount

over 2 years ago - /u/HiRezAjax - Direct link

Originally posted by W_Shep

Yeah, so I played another ranked game and we won handily, and I'm still around 1500 mmr. I've still yet to recover the random 300 I lost from one game this morning. The match ID I just played was 117799757

thank you for testing this - i will share with the team right now

over 2 years ago - /u/HiRezAjax - Direct link

Originally posted by MallyFigrew

I just played a game and my mmr has still not fixed.