[2021] Why aren't legitimate problem posts allowed on this subReddit?

Just to chime in, you are free to criticize the game, as long as it isn't too ranty because you've lost a few matches or something like that, as we get tons of those and it would leave a bad taste in the subreddit's quality if rants were the majority of posts.

As for the bug report, the main problem is that it's inefficient. Titan employees that are on customer support rarely visit this sub, so this way they'd miss a lot of posts, and people would be posting here instead of somewhere where they'll actually get more help. Even this situation that occurred now is a huge exception to the rule, as I personally can't remember the last time someone's account/game issues were solved by titan employees on reddit. It just isn't that efficient for users.

We're open to suggestions! We will soon hold a meeting and discuss our current rules and how to improve so each suggestion is welcome, either here or (even better) in modmail, where I can mark it for later.

There's a "Message to mods" button above the mod list. Alternatively, send a message through this link :)

https://old.reddit.com/message/compose/?to=/r/Smite

Cheers! Our only goal is for this place to be good for everyone so all suggestions are welcome.

Hello! just wanted to hop in this thread and let everyone know that we have a dedicated bugs and issues section in the [official SMITE discord.](discord.gg/smitegame) We have reps from the QA team that are active in those chats.