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When did Smite reddit community become so heavily censured ?

In the past you could create a posts regarding topics related to game stability and now if after new patch you start having a problem and want to ask if it is something only you are having or it is something that is affecting everyone they instantly remove your post and direct you to contact HiRez regarding the topic...

Why doesn't it make sense to allow people to create a post in which they will share the problem they have and try to get info if someone else had the same problem and how they fixed it ?

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8 months ago - /u/Draco9990 - Direct link

I partially agree, we're definitely able to re-evaluate some of our rules to ensure less posts of higher "quality" get removed basically, which is in the interest of both the community and us as mods (community enjoys something, mods enjoy not having a dead community, win-win).

However, in the example you gave I personally highly disagree for two simple reasons:

  • As others have mentioned already, there are megathreads to report specific issues. Posting issues individually just clutters the subreddit and ruins the experience for everyone, and makes it impossible to actually keep track of the bugs

  • We have been politely asked by HiRez staff in the past to redirect all issues to their customer support outlets. This is because Reddit is just not a good viable way for them to track issues or assist people. Places where they can manage support, such as places where there's email communication or a ticketing system are much more likely to yield you the help you need.

We are currently internally discussing some rules and will be asking the community what they think to because we are aware that there are some requests for improvement, but tech support questions are just not it.

8 months ago - /u/Draco9990 - Direct link

Originally posted by yuki91

Thank you for your feedback and information on why are things organized the way they are currently.

In a way, it's definitely important to openly discuss these things. Everyone may have different views on what's best, but no feedback is bad feedback, even if there are certain reasons behind it. There's several other points of feedback on this post that I semi-agree with and we'll definitely be excited to hear more when we openly start the discussion.