Original Post — Direct link

Hi Breakers,

We want to hear from you! We’re looking to gather feedback on our recent community and social events. Please take a moment to complete our survey and let us know your thoughts!

And feel free to share this link with any other interested players!

https://www.surveymonkey.com/r/SpellbreakSurvey

External link →
over 3 years ago - /u/proletariat_andy - Direct link

Originally posted by OctilleryLOL

This survey seems to be around the effectiveness of community engagement instead of the effectiveness of the actual software/game.

Community engagement doesn't help when it's a one way street. You know what the community has been asking for, but you are selectively ignoring it while doubling down on BR and implying that the issue lies in player engagement (via this survey).

Different people work on different things.

The community team runs events on a weekly basis, in addition to the work we do in conveying feedback and sentiment to the development team. The goal of this survey is to help us make better community events that add more value for more players.

Things like game mode, game balance, etc are not areas we do direct work on.

over 3 years ago - /u/proletariat_andy - Direct link

Originally posted by RandomLettersMS

Any of you folks play?

Be really good to have a few Dev-days thrown in to the mix for those of us who don't consume community events outside of their play-time

We host community nights where we play with the community every Friday, times varying based on the timezone of the server we're on that week.

over 3 years ago - /u/proletariat_andy - Direct link

Originally posted by Jissu97

Maybe you should consider a different “community night” or just a different way of communication other than your dumb streams as it seems to not be reaching the people you want it to.

Normally I'd remove a comment like this for ad hominem, but I'd rather use it as an opportunity to draw attention to the official Discord server.

discord.gg/Spellbreak

We post updates there nearly every day, host our community events, and also have support channels there for folks to get assistance with account and technical challenges. As we always say on our streams, the Discord server is the best place to stay in touch with the community and us.

We also post regularly/daily on all of our social channels, such as Twitter, Facebook, Instagram, and even TikTok. We do everything in our power to bring the mountain to Mohammad, so to speak.

over 3 years ago - /u/proletariat_andy - Direct link

Originally posted by OctilleryLOL

I appreciate that different people have different roles and objectives, I just feel like all of this is useful for fueling the flames of excitement but not so useful for sparking it... Feels like step 2 is being done before step 1.

That being said, I'm not an expert. Just my 2 cents. Appreciate the response all the same.

Us hosting community events shouldn't be seen as an attempt to diminish or otherwise invalidate player feedback. We're very much aware of current community sentiment, and of what is driving player concern/frustrations, and we communicate this weekly to the rest of the development team.

At the same time, we have a directive to keep folks playing the game engaged with the community in positive ways. We do this through educational events like Spellbreak Academy, through humanizing events like Community Nights, and through our weekly livestreams. We are also committed to keep Creators as engaged as we possibly can, hence all of our educational "Ask a Class Main" livestreams for the last several weeks. We need to regularly use surveys like this one to help us improve and grow these events so they're always adding value to those who opt in for them.

I get the frustration and I can completely empathize with how you're feeling.

over 3 years ago - /u/Proletariat_Andrew - Direct link

Originally posted by ganondkr

I just started to play a week ago so I haven't heard of any social event, but I really like what your are doing with the game.

Hello there! Be sure to stop by our official discord where we share all of our events (announcements channel)! You'll find these on Twitter and Instagram as well, we share them each week! I do believe we will be sharing such information on Reddit as well, but that has yet to be finalized in discussion! Thanks for the feedback and welcome to Spellbreak!