over 3 years ago - /u/its_guy_smiley - Direct link

Hey all - I’m guy_smiley. I run the store on Spellbreak. I set the store schedule, the prices, and figure out how every cosmetic is earned including chapter rewards. A few things have come up lately and I’d like to take some time to talk about our general philosophy around purchases in Spellbreak.

Before we dive in, as we’ve mentioned a few times, Jade Spiral is a Prologue chapter reward. It wasn’t meant to show up in the store; if you purchased it by mistake, please contact our support team for a refund at https://support.proletariat.com/hc/en-us/requests/new. This was a manual error on my part that we’ll be checking for in the future.

First off, let me reiterate that Spellbreak is a free to play game. We want to share Spellbreak with as many players as possible and going free to play makes that possible. At the same time, game development isn’t free and we still need to make money to continue supporting Spellbreak. Even so, we’re operating Spellbreak for the long term and over the long term your trust is the most important thing to us—far more important than the sale of any one item or short term profits.

Trust starts with gameplay. We haven’t sold anything that affects gameplay and have no plans to do so. You can’t pay for power in Spellbreak, period. To fund development, we’re focused on selling cosmetic items.

Trust means straightforward pricing. We have no Loot Crates or random rewards from purchases in Spellbreak and have no plans to add them. If an item says it costs 1000 gold, it costs 1000 gold. While it’s fun to open random packs, they can be frustrating and borderline predatory and we’re happy to see the industry move beyond them.

Straightforward pricing extends to things like bundles too. We’re not going to make you buy a bunch of stuff you don’t want to just so you can get the one item that you do. Our bundles all have standalone purchase options for every item in the bundle so you can always go for exactly what you want. Moreover, we won’t punish you for standalone purchases. So if you want to buy the rest of the bundle later, you get the same bundle discount percent applied to completing the collection. We plan on offering more bundles starting in our next major release.

It was with straightforward pricing in mind that we recently added the first elemental outfits into the store. Today they are simply rare outfits themed around our elements for 1200 gold each and that’s how we expect the vast majority of players to see them. We will never sell the higher level versions independently; we agree with you and have always thought that approach would be terrible. The ability to upgrade cosmetics will be an additional reward in future chapters, on top of what we start offering in Chapter 1. We imagined this is a pleasant surprise for anyone who buys the elemental outfits as rares before then.

We didn’t talk about our future plans because the upgrade system is a little further out than other stuff we’ve talked about. We wanted to keep things straightforward and simple for you and also because, well, things change. Game development is complex, which is why many game devs don’t talk about their future plans. We often find that features are more complicated than we initially scope them out to be and take longer to build or that our priorities change due to new ideas or feedback. This happens to every game developer, but it still sucks to fail to deliver things you hinted at, let alone promised.

Even so, many of you were/are upset about the prospect of needing a future (paid) Chapter Pass to upgrade these premium elemental outfits, which brings us to our next pillar:

We want to earn your trust by ensuring that everyone has access to the core Spellbreak experience. While Spellbreak is free to play, every player should feel like they’re able to play the full version of the game. In other words, we want everyone to participate in not just the chapter system, but the premium Chapter Pass system and we’re taking several measures to make that happen.

We made the Prologue free so every player could start exploring more of the Hollow Lands while earning gold and cosmetic rewards. We’re planning to make the Chapter Pass cost 1000 gold in Chapter 1 and you can earn thousands of gold just by playing the game. We’ll also be bundling the Chapter Pass for free into our $24.99 and $99.99 gold purchases.

This also means creating very few limited-access cosmetics, so you don’t feel as though large swaths of the cosmetic catalog are wholly unattainable. For many of the promotions you’ve seen so far like Gloom, Nightshade, Sundown, Lavender, and Anorak, you’ll see these available through other means outside the store before too long. Gloom’s earlier appearances in the store was mainly an attempt to ensure those items were still available to newer players who may have missed it.

There are some limits, of course. The cosmetic items contained in a founder pack are exclusive to those packs and will never be earned any other way. We’ll also be releasing a pair of outfits in 2.0 that are exclusive to our $24.99 and $99.99 Chapter 1 gold packs. (These chapter packs come with the typical 2,800 and 13,500 gold for those purchase values, as well as Chapter Passes that help you earn Chapter Reputation 50% or 100% faster. We’ve added these reputation gain bonuses instead of the level head start you might expect for $25 - we believe our bonuses are more player friendly and more value for your money).

So those are the core principles. Maintain the integrity of the core gameplay. Straightforward pricing. And open the core Spellbreak experience to as many players as possible.

We’re excited to show you more about the upcoming Chapter 1 release! It’s going to bring you well over a dozen radically new outfits and the pace of item releases in the store will increase as well.

We’re going to make mistakes along the way: it’s hard to balance what you get for big or small purchases, let alone how those rewards compare to what you get for your time. If something doesn’t sit right with you, we want to know—and we want to thank you for taking the time to let us know. For our part, we’ll continue to listen, to acknowledge when we’ve made mistakes, and to adhere to the principles we’ve laid out in this post.

External link →
over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by itsOSK

This was a very nice post. These are the kinds of comms we like every so often. This is why I'm in favor of you guys posting a weekly dev diary on stuff exactly like this plus gameplay related stuff. I feel like that would really put the player base at ease.

Thank you for taking the time to type this up

Thanks for the kind words! I'm pretty focused on this area of the game so I'm not sure how quickly things will change to warrant updates, but happy to talk about what's going on.

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by yung_suxge

Thank You this type of communication is needed regularly to keep us at ease. Since you setup the shop could you please give us the tempest main skin next week I was pretty bummed that conduit got it and they haven’t even had their prologue story yet

Can't say exactly when the wind themed outfit is coming, but it is coming soon :)

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by ixitimmyixi

Thanks SMILEY! We appreciate the constant open communication and attention to concerns. This post DEFINITELY made me more comfortable and HYPED for Chapter 1 and how things are going to be coming to us.

Thanks! Just to be clear, the upgrading outfits is NOT in chapter 1. it is in a chapter AFTER chapter 1.

That said, I'm personally pretty pumped for chapter 1 too and we'll be sharing more details on what's coming before too long.

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by King_Kaizen__

So any word about wings of liberation being in the shop? Spellbreak’s official account said it’s suppose to be but I can’t see it

bug: https://twitter.com/PlaySpellbreak/status/1326550858008465408

Not sure why this happened yet - odd in that it's already been in the store. It'll be back at some point as we figure out what happened here. Sorry about that!

over 3 years ago - /u/proletariat_andy - Direct link

Originally posted by itsOSK

Oh, it doesn't have to be a weekly shop update. Just something official weekly that let's us know you as a dev studio are looking at certain things to balance, upcoming features, addressing prominent community complaints/suggestions, etc. That kind of thing would be amazing I think

Replied to you on Twitter, but worth repeating here:
These type of posts take several days of work to put together. They require rounds of editing, wordsmithing, feedback about the contents, etc, and eventually approvals across multiple teams. It's not realistic to do a post like this each and every week.

That said...

We know we can do better when it comes to the frequency of our development focused communication, and we're looking for ways and opportunities to do so. If you have thoughts and feedback, please feel free to send them my way, preferably through a DM on Discord.

over 3 years ago - /u/proletariat_andy - Direct link

Originally posted by King_Kaizen__

So any word about wings of liberation being in the shop? Spellbreak’s official account said it’s suppose to be but I can’t see it

Looking into it.

over 3 years ago - /u/proletariat_andy - Direct link

Originally posted by Burnoutm1818

god comms

Cod gomms

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by Winnz

Very nice post! This answers almost everything I've wondered about relating to the shop, except one thing: Why is the shop offerings fluctuating so wildly from day to day? Not even the supposed "daily" section is constant, most days it's 4 items, but some days it's only 2.

I understand the upsides from a sales perspective of going with a daily shop rotation schedule rather than have every cosmetic available for purchase at once. But what possible reason could there be to not have the rotation be consistent? Especially when some outfits will only appear once every 1 - 2 months in the rotation. Is it because you want some outfits to be genuinely "rare", even when they're not tied to a seasonal event, or what gives?

So one of the main reasons for this has been theming the store's offering for a day. E.g. on oct 23rd, the theme on the day was Candy. We had a Candy themed outfit, artifact, cloudburst, afterglow and emote, and we wanted to make it clear that those 5 items are similarly themed and may look strong together. Adding more items to the store that day would sorta confuse that pairing, so we kept it small. This happens quite a bit as we roll out new sets of cosmetics. You can expect this sort of approach to continue even though it wont happen for every item theme.

But that's not always the reason. Other time it's just...implementation details really. Say we find an issue with an item right before the release goes live, it may be far easier to delete the item from the schedule rather than replace it with something else, and close to a release we generally want to minimize changes and risk of breaking things in a far worse way.

We'd like to get to more consistent display here, but doing so isn't imminent.

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by iBlaKie

So I take it the skins that can be upgraded will be in rotation again before the chapter they will be upgraded in.

We won't be featuring them for weeklong periods again like we are now, but they will appear again before that future chapter launches. They'll also appear again when they gain the ability to upgrade, either on that chapter's launch day or a time awfully close to it. (e.g. 1st week of that chapter).

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by Glorpflorp

Thanks for the communication, it's appreciated. When it comes to the elemental skins, the post says the upgrades will be rewards in future chapters. But the base versions are being sold now. If we don't buy the elemental skins now, are we out of luck when those chapters eventually come out? Or will the base elemental skins return to the store around that time?

We won't be featuring them for weeklong periods again like we are now, but they will appear again before that future chapter launches. They'll also appear again when they gain the ability to upgrade, either on that chapter's launch day or a time awfully close to it. (e.g. 1st week or two of that new chapter).

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by Ashenfrost

Is it realistic to quote you when you say Chapter 1 will cost 1k gold and will earn you thousands? Aka more than 2k gold?

Not quite.
"Chapter 1's chapter pass will cost 1,000 gold" is an accurate statement. But gold earn won't be through that chapter system.

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by sarTF

okay so i’m a little confused: what is exactly the difference between the Chapter System and the Chapter Pass? I thought you had to buy the Chapter Pass for Ch. 1 to be granted access to Ch. 1?

You have to buy the Chapter pass in Chapter 1 to get all the rewards. However, some Chapter rewards will be available to be earned by all players without the pass. More on that as we unveil the chapter system more broadly!

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by __Leviathan_

Love the transparency. Could you guys address certain cosmetics coming back 2 days in a row or coming back after a week, while other cosmetics haven't been seen for over 38 days? That seems a little unbalanced

This should be getting better. Over the course of November you will see more of the less commonly displayed items and less of the most frequently shown ones. Hot take: you won't see Timberkin this month.

Overall we're getting to something resembling a more equitable distribution over the coming months.

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by marpley

When’s Intrepid cartographer coming baaaaack!!!! I want her so bad haha

Not imminent, but she will come back again someday - dum dum dum.

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by iBlaKie

So I take it the skins that can be upgraded will be in rotation again before the chapter they will be upgraded in.

Yup. We won't be featuring these elemental outfits for weeklong periods again like we are now, but they will appear again before that future upgrade chapter launches. They'll also appear again when they gain the ability to upgrade, either on that chapter's launch day or a time awfully close to it. (e.g. 1st week or two of that new chapter).

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by temportalflux

From the post, it sounds like the Chapter System is the feature as a whole, and the Chapter Pass is something you can purchase to get access to a part of the Chapter System. (when prologue was released, they said that it was entirely free, which would imply that Chapter 1 is not entirely free, but I also wouldnt assume its entirely paid only.)

According to:

We’re planning to make the Chapter Pass cost 1000 gold in Chapter 1 and you can earn thousands of gold just by playing the game.

the chapter pass will be essentially free to the player (i.e. earn gold by playing -> purchase chapter pass -> get access to chapter pass exclusive things for that chapter).

We’ll also be bundling the Chapter Pass for free into our $24.99 and $99.99 gold purchases.

...

We’ll also be releasing a pair of outfits in 2.0 that are exclusive to our $24.99 and $99.99 Chapter 1 gold packs.

And this would indicate that players who want to pay for more can get a chapter pass + gold + exclusive cosmetics by paying extra.

You got it right. Thanks!

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by Qzyro

I was wondering regarding those pair of outfits from the $24,99 and $99,99 packs. If you buy the lets say $99,99 do you also get the outfit from the $24,99 pack?

Like the supporter packs of PoE (Path of Exile)?

Yup! If you buy the $99.99 pack you will also get all the cosmetic contents included in the $24.99 pack. Path's model is a decent frame of reference all told.

Though we also took our community's feedback about the gold to $ ratio and will be matching the typical gold you get in the existing $24.99 and $99.99 gold packs.

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by Elrobochanco

Are you planning to sell triumph animations separate to emotes ? For example would I need to buy a laughing triumph, after already purchasing the same animation asset in a laughing emote?

At the least, I can say that we will never sell you the same animation twice to use separately in each slot. No concrete plans on triumphs beyond that to share just yet, though they are on my mind quite a bit.

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by Ajax-QC

Will the prologue xp transfer to Chapter 1 of the battle pass? or reset, just a question.

Chapter 1 is entirely separate from the prologue and you'll start at rank 1.

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by Bee_Que

So is chapter 1 1000 Gold for the entire 12 weeks that the chapter is live?

Correct!

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by Verified_NotVerified

If I level up in the chapter before I buy the pass do I go to the same level in the premium track

If you earn a bunch of reputation, and then buy the chapter pass, you will get the bonus reputation applied retroactively. so yes!

over 3 years ago - /u/Proletariat_Andrew - Direct link

Originally posted by Talk_ohs

good comms <3

good comms

over 3 years ago - /u/its_guy_smiley - Direct link

Originally posted by 7Z7-

Hello

In advance, excuse me, I'm new (I'm waiting for the Steam exit).

Will the Nightshade skin be available outside of the Twitch reward (which I couldn't get)?

Thanks!

Yes - there will be other opportunities to get nightshade!