@patrickpanda01 We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@MaDWaSTeD We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@Alex_GamingTV We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@sheawey242 We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@dnelsondesav We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@GhxstSlayz We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@TylerMorey9 We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@NickFaso @AhmedInDaBoonie @SplitgateTrack @Mikavelio We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@4367343357743m We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@SL33P12 We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@Antjr612 We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@EthanHo58939103 We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@hdhsh30075834 @SplitgateTrack @Mikavelio We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@Palm710TTV @dnelsondesav We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
Note: any progress 'lost' will come back! This includes skins, items, xp, level, and rank! They're actually not lost, it's just a symptom of our current server situation.
We've smashed our previous peak concurrent player count which strained the servers once again!
The servers will be taken down temporarily for maintenance to push further optimizations.
This has been the most stressful but rewarding week of our lives, thanks for your patience!
@TylerLingard2 We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@Cmeadows_52 We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@Chain_sweats We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@Pham_OG We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@nichola75617274 We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@HernnCano2 We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@IIIBURKINIII We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@PrsiseS @CHIVICS We're working on getting things back up and running as quickly as possible! No progress, items, or currency is lost for anyone. Thanks for your patience!
@thecbommer Not as simple as just upgrading servers. If we could throw money at the problem we could! Each new milestone is a new challenge. Some can be solved with more expensive servers, most require optimizing code.
@Dogan69lol The number of players we can support has been going up every day but so has the demand! We hope to be very stable for July 27 launch and we will keep working hard to get there🙂
@Jahn56638486 @DylanSteptoe @Chaddfsagoat69 It’s not about throwing money at the problem - if that was the case we absolutely would! Most of the bottlenecks we have run into require optimizing code. Which we have been, we’ve seen huge strides in the right direction!
@Jahn56638486 @DylanSteptoe @Chaddfsagoat69 And also, just to be clear, it’s also not as easy as just hiring more engineers. It can take a lot of time to get a new engineer used to code they are unfamiliar with.
We’re working very hard to get everything under control! Nothing is more helpful than everyone’s support. ❤️
@MargaretsPlant Not as much as we may like for them to because the entire team is extremely dedicated. But a well rested employee is an efficient employee. 🙂
2/6 Right now it is literally a race against time as we try to put out updates (with less testing than we would like) as we struggle to keep up with the increase in players.
1/6 Hey guys, we are really sorry about the repeated server issues. I know how frustrating it is (trust me, we are frustrated too). We are doing everything we possibly can to stay on top of things and the 4 of us are sleeping about 2-3 hours per night.
4/6 We wish we could just throw money at the problem and buy more servers but there are a lot of moving parts and scaling is an incredibly complicated issue that takes time.
3/6 Full transparency, we just hit 65k concurrent which we are really proud of. But going from 50k to 65k in 24 hours is not an easy task And going from 1k to 65k in a week is barely humanly possible.
6/6 Thankfully, this is what betas are for! I can't stress enough how appreciative we are to have such an understanding and supportive community ❤️You guys are seriously the best, and this is only the beginning of a very wild ride.
-CardinalSoldier, CEO 1047 Games
5/6 Rest assured though, we won't stop working on this until we are prepared for as much scale as possible, and we are doing everything we possibly can to make this smooth.
@Merthod Thank you for the encouragement! We wish we could have transparency AND 100% capable servers, but at least we can keep to our values as a game studio while making things right.
@CptArrius We really appreciate your positivity. Seeing people enjoy our game means everything, which means we won't give up or slow down until the server situation is rectified.
We have decided to take the beta offline for tonight. It’s been a rough day trying to handle this scale and it’s not fair to you.
Everyone who played the beta so far will get 5 drops as a token of our appreciation. Stay tuned for more updates and optimizations in the morning <3
@xSpecter_ Nothing would please us more than seeing you guys play our game rather than spend time on twitter trying to get updates about offline servers. One day soon, that'll be reality.
@HtemwitdaRIDDIM You can continue to expect hard work out of us, especially when it comes to the current server situation. Thank you for your support, especially now.
@TheWorldofChap It's times like these that are really rough, but we're all convinced that after it's all over and done with, we'll remember these days as the best times of our lives.
@SeeTwelveRun Good-Problems-To-Have™ as we've been told! Don't worry, the level of support and enjoyment we've seen for our game has absolutely humbled us. Thank you.
@dee0236 We're a small team with a big dream. The only thing missing is a little time to work on some technical issues, and we'll be that much closer to achieving it.
@VisitAtlas Thankfully our engineers aren’t the ones running our social media! Some devs are sleeping now but some are working late to get ready for tomorrow.