Original Post — Direct link

I am playing on mobile and after todays patch, I couldn't play. The queue goes forever and when I try to leave the queue I get error message 8fe0f019. Nothing works. I tryed force stopping, reinstalling, restarting the phone, clearing cache, etc. Can anyone relate,if so, what is the solution. Thank you in advance.

P. S. I am sorry if this is a common asked question, I am new to both TFT and this subreddit.

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over 3 years ago - /u/firenrain20 - Direct link

Hey u/okosoky,

TFT Dev here, are you still running into this issue?

over 3 years ago - /u/firenrain20 - Direct link

Originally posted by CoolCucumber419

Worked well for me about 4 hours ago. Now it is not letting me click play, but I can press everything else jn the menu.

Hey u/CoolCucumber419!

TFT Dev here, are you still running into this issue?

over 3 years ago - /u/firenrain20 - Direct link

Originally posted by CoolCucumber419

Yeah, it's still broken.

I'm sorry that the issue is still happening.

We're currently looking into the issue right now!

over 3 years ago - /u/firenrain20 - Direct link

Originally posted by Bored-n-Lazy

Im running into the same problem right now.

Hey u/Bored-n-Lazy we're aware of this and are looking into it! Which region are you playing in?

over 3 years ago - /u/firenrain20 - Direct link

Originally posted by gingerkid427

I can't stand when people make a post and then just don't reply to anyone in the comments, it must be even more infuriating when he's specifically asking for help and you're literally the most capable person to help AND THEY STILL DON'T RESPOND.

Hey u/gingerkid427, it's ok! They might have gone to bed by the time I asked for help. We're all playing from different timezones :)

over 3 years ago - /u/firenrain20 - Direct link

Originally posted by Bored-n-Lazy

I play on the SEA region.

Are you playing on Mobile or PC? SEA is not a supported shard on TFT Mobile. Are you connecting to a different shard from SEA?

over 3 years ago - /u/firenrain20 - Direct link

Originally posted by Bored-n-Lazy

I play on mobile, im sorry I dont understand what a shard is. But I play in the philippines so i just assumed im on SEA, i guess.

No worries. Thank you for the info!

over 3 years ago - /u/firenrain20 - Direct link

Hey there everyone!

Thank you for all the responses and information that you have provided, this provides our engineers insight into what is happening in addition to the stuff that we've already got.

We are still investigating the issue and really appreciate everyone being patient with us. Sorry my updates have not been as frequent as I hope it would be, but I'll definitely respond back here once we have a fix!

Thanks!

over 3 years ago - /u/firenrain20 - Direct link

Originally posted by firenrain20

Hey there everyone!

Thank you for all the responses and information that you have provided, this provides our engineers insight into what is happening in addition to the stuff that we've already got.

We are still investigating the issue and really appreciate everyone being patient with us. Sorry my updates have not been as frequent as I hope it would be, but I'll definitely respond back here once we have a fix!

Thanks!

Hi there! Good news, we have resolved the issue and you should be able to get in games successfully now. If you are still running into issues, feel free to let me know! Thanks again for being patient with us as we try to diagnose the issue.