Original Post — Direct link

So, I am a mobile TFT player and I was subjected to the issue with the pass when it came out where I was charged and then received nothing. I put in a ticket and let them know I was going to request a refund through Google play. Well, the refund went through and the ticket was resolved yesterday....but, I go to log in today and found out that I was permanently banned because of the chargeback.

I have put in another ticket, but to say that I am upset is an understatement. I had already repurchased the pass bundle, and now I can't play. Beware other players that did the same. I am posting so that maybe Riot will realize this is an issue and fix it before it happens to other players!

Update: My ban was reversed after about eight hours, which I am told is really quick in Riotland. Hang on guys, there is hope at the end of the tunnel!

External link →
over 3 years ago - /u/RiotGreenTeej - Direct link

Originally posted by Toodlebug_

I'm so sorry you were charged three times and that Google refused the refund. Hopefully you are right and u/RiotGreenTeej will help! It is so frustrating that I feel we are getting punished for things out of our control.

Hey Sorry everyone!

I will look into this as soon as I can!

Just to get more info, was your Riot account banned, or Google account?