Original Post — Direct link
Dear Ubisoft,

I want my money back. I know that putting out a game like this is a big deal, but this game was not close to ready when it shipped. I can't help but feel like I've been scammed when my money is spent, and I get a non-working product in return.

There is no excuse for putting out software that doesn't run at all most of the time. If by chance I do get past the loading screen, I crash within 5 minutes of playing. After your latest update, I started getting random bluescreen crashes when I launch or repair your files using your tools.

Honestly, I've just lost interest in playing this game. Even if you were to solve the crashing issue today, We would still be dealing with the T-pose dead enemies or missing textures, or frame drops.

Who do I need to contact to request a refund? Asking for myself and all of my stream audience.

Thanks

Rhae
almost 5 years ago - UbiSailorScout - Direct link
Hello everyone! If you are looking to request a refund, you have to reach out to the retailer you purchased it from directly. You entered a financial agreement with them and are therefore subject to their refund policies.