[2022] Crashes... AMD related?

Hey there everyone, I understand that crashes have become more frequent recently and I want to apologise for the inconvenience caused. Our teams are actively investigating these issues and they're constantly trying to reduce the frequency of these crashes and freezes.

Whiles our teams look into this, could you all please ensure you have gone through this technical troubleshooting article for me? As these steps can help rule out many of the common causes for technical-related issues. I understand @SWE_Haddock you have already performed some actions such as verifying your files, but you should go through all of the other available ones.

@Adrian-11 - Thank you for taking the time to share your own findings here, I appreciate it!

Should anyone have further questions regarding any of those steps in the article above, or regarding any other issue, please do not hesitate to let me know.  

Hey there @pt_frizzer, thanks for getting in touch. I understand, and as previously mentioned our teams are actively investigating these issues and they're constantly trying to reduce the frequency of these crashes and freezes. That said, it is important to note that every PC system is unique, and there are many factors which can cause crashes. For example, one user may experience crashes due to a third party system protection software preventing the game from utilizing all of the necessary game files. Another user may find that their drivers are outdated, and after updating these, the crashes stopped. The troubleshooting article shared will help rule out any further factors.

If you have any questions or run into any other issues, please do not hesitate to let me know.

Hey there @jimmy_da, apologies if that's the way my message came across, that's not at all how I meant it. I would like to reiterate that our teams are aware of these issues which have been causing more frequent crashes and they're currently investigating them. However, it's also important to note that each system is unique, and there are many other factors which should also be taken into consideration when trying to work out what might be causing crashes.

The troubleshooting article has been known to help reduce crashes and freezes therefore it's a great troubleshooting step to try out and that's why we recommend it. If you have any further questions or you experience any other issues, please do not hesitate to reach back out.