Original Post — Direct link

Non-stop crashes from ALL PC players since the "Golden Bullet" Global Event AND Ubisoft Connect Updates.

The crash happens after booting up the game and playing for approximatively 2 to 3 minutes.

The game then switches from Full Screen to Windowed Full Screen, Blacks out and freezes, requiring the player to use the task manager to close it.

Some players even reporting their whole PC hard crashing.

EDIT: Considerable amount of Players reporting that the crashes started occurring only after the Ubisoft Connect update.

Tried Fixes(Not Working):

  • Dx11/Dx12- Full Screen/Windowed Full Screen
  • Lowering Video Settings/Resolution
  • Updating Graphical Drivers Nvidia/AMD
  • Enabling/Disabling all Overlays including Ubisoft Connect
  • Rolling Back Update
  • Disabling Auto Update
  • Verifying Files
  • Deleting and re-downloading the game

EDIT:

Ubisoft: Link

LATEST UPDATES: Link)

What might be causing the issue: Link

Twitter: Link

https://preview.redd.it/2t020m7ncuo61.png?width=933&format=png&auto=webp&s=362fff1e7174b3c99c4bf17eafef44fe64e54273

Please +1 this post.

External link →
over 3 years ago - /u/Ubi-Johan - Direct link

We're currently investigating what the underlying cause of this is and working to identify the best way to more forward this morning.

I will update you in this thread once I have more information to share.

over 3 years ago - /u/Ubi-Johan - Direct link

Originally posted by Iwfcyb

Hey, an update! Wasn't very hard, was it? Communication is key in service issues, even if that communication is "still working on it"

We got on it as soon as we got in to work this morning as we are located in Sweden and are working non-stop to find a solution.

I appreciate the frustration of not having any concrete updates over the night, but even developers need sleep!

over 3 years ago - /u/Ubi-Johan - Direct link

Originally posted by BiztotheFreak

Hey Johan,

Any update? I know ita frustrating that you have to constantly update here but consider it a good sign that even after you guys being unable to fix this crashing thing for good, we still want to play the game.

We are currently looking at a range of potential causes for this behaviour to find the core issue.

Crashes can be tricky to nail down sometimes, but rest assured that we are working tirelessly to get the game on PC back to normal again.