Original Post — Direct link

Рус:
Добрый вечер, я столкнулся с проблемой в "The Division 2":

Я купил игру, но у меня не было dlc, поэтому я купил подписку Ubisoft+ и спокойно играл со всеми дополнениями. Однако теперь моя подписка закончилась, и меня перестали пускать в игру, говорят, что у меня нет DLC "warlords of new York", хотя я был в Вашингтоне во время последнего запуска.

Eng:
Good evening, I ran into a problem in Division 2:
I bought the game, but I didn't have the dlc, so I bought a Ubisoft+ subscription and quietly played with all the additions. However, now my subscription has ended, and they stopped letting me into the game, they say I don't have the warlords of new York DLC, although I was in Washington during the last launch.

over 2 years ago - Ubi-Gizmo - Direct link

Hey there @Gsio6, thanks for taking the time to get in touch. I'm sorry to hear that you've been experiencing issues launching the Division 2 after your Ubisoft+ subscription ran out. I have gone ahead and created a support ticket on your behalf. This will allow one of our specialists to look further into what might be causing the problem.

Could you please check your email inbox for the ticket number and for some steps to help us with our investigation? In the meantime, if you have any questions or run into any other issues, please do not hesitate to reach back out! 🙂