about 4 years ago - Ubi-Alien - Direct link
Hello everyone,

Due to the global COVID-19 situation and the cautionary measures taken to protect ourselves, the Community Team will temporarily help out in the Player Support area of the forums, specifically to track bugs you are raising. It's part of our continued effort to further speed-up the investigation process with the game developers.

As such, please be aware the Community Team won't be able to reply in every thread you open. Not replying doesn't mean we haven't forwarded your bug report to the team. You should expect the community team to interact in your threads especially while trying to gather additional information regarding the bugs you reported.

For any other enquiry that is not related to bugs, the Customer Support team is available on the web portal https://support.ubisoft.com/.

Thank you for your understanding.
about 4 years ago - Ubi-Alien - Direct link
Hello everyone,

Due to the global COVID-19 situation and the cautionary measures taken to protect ourselves, the Community Team will temporarily help out in the Player Support area of the forums, specifically to track bugs you are raising. It's part of our continued effort to further speed-up the investigation process with the game developers.

As such, please be aware the Community Team won't be able to reply in every thread you open. Not replying doesn't mean we haven't forwarded your bug report to the team. You should expect the community team to interact in your threads especially while trying to gather additional information regarding the bugs you reported.

For any other enquiry that is not related to bugs, the Customer Support team is available on the web portal https://support.ubisoft.com/.

Thank you for your understanding.
about 4 years ago - Ubi-Alien - Direct link
Hello everyone,

Due to the global COVID-19 situation and the cautionary measures taken to protect ourselves, the Community Team will temporarily help out in the Player Support area of the forums, specifically to track bugs you are raising. It's part of our continued effort to further speed-up the investigation process with the game developers.

As such, please be aware the Community Team won't be able to reply in every thread you open. Not replying doesn't mean we haven't forwarded your bug report to the team. You should expect the community team to interact in your threads especially while trying to gather additional information regarding the bugs you reported.

For any other enquiry that is not related to bugs, the Customer Support team is available on the web portal https://support.ubisoft.com/.

Thank you for your understanding.