I did the Dark Hours Raid and the Iron Horse Raid Today, my first time ever stepping into raids in Division 2. However, in Iron Horse, the First Key chest was already opened on my screen and did not allow me to obtain the key, while all 7 of my teammates were able to. Furthermore, in Dark Hours, Every single one of the key chests (4 of them) were already opened on my screen and did not allow me to obtain the key. I obtained loot from every boss kill, including the keys from the Dark Hours and Iron Horse Final bosses.
Hey JithraRufure,
I am sorry to hear that you are not receiving Raid Keys.
When you say you have tried reaching out, did you do so via Ticket? If so, what was the ticket number?