[2020] All In-Game Audio Loss

Original Post — Direct link

Not sure if anyone else is experiencing this issue or not but I thought I’d start a topic about it.

All audio was fine up until about and hour ago. While running the new Iron Horse Raid on the second boss, all audio completely stopped except for when the alarms go off.

Tried logging in/out to see if that would fix the issue but it didn’t. The main loading screen & character selection all have audio, but as soon as the game loads in all audio is missing. No menu sounds, ambient sounds, gunfire, nothing.

Checked the in-game audio menu and everything is set to what it has been, even checked with headphones/tv audio with no luck.

🤷🏻‍♂️

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almost 4 years ago - /u/Ubi-Toon - Direct link

Thanks for reporting on this, I'll relay this to our team and re-open an issue we had for this. If anyone else experiences this, please feel free to add to this thread.

Can I confirm that this is happening on XB1?

almost 4 years ago - /u/Ubi-Toon - Direct link

Originally posted by Scoobs525

Hi, I’m on PC and can report that I’ve been getting this issue each time during the Theo Parnell fight lately (specifically after a few minutes of fighting just before he spawns in). It’s particularly noticeable on the Chem launcher - if you need something consistent to test with/replicate

Hey, this is super useful to know, I'll make a note of this on our report to see if it is something we can replicate. Would it be possible for you to provide me with a DXDIAG of your pc specs and send them in a dm please?

almost 4 years ago - /u/Ubi-Toon - Direct link

Please if any of you have videos of the issue happening, please feel free to add them to this thread.

Thank you

almost 4 years ago - /u/Ubi-Toon - Direct link

Originally posted by Scoobs525

HI, I just sent the DXDIAG.

Here is a clip demonstrating what I mean with the chem launcher. You can hear the audio of the turret suddenly cut so I then fire a chem at a teammate to hear it. (Excuse the attempt to deal damage to the turret with 0 reds! haha)

Thanks

Fantastic stuff! Thanks for sharing that with me. Also thanks for the clip! Super useful stuff. I'll forward this on to the team now.

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