Original Post — Direct link

Trying to get this spread around for the players getting off of work.

If you are one of the many PC players experiencing a consistent CTD (crash-to-desktop) after 2-3 minutes of play with no error code, do the following:

Backup and delete the settings folder in the game's directory.

The default location for the folder is:

"%USERPROFILE%\Documents\My Games\Tom Clancy's The Division 2"

Backup and delete the entire folder. Then boot the game and it will create default settings, and for many players, has solved the crashing issue.

External link →
about 4 years ago - /u/UbiFate - Direct link

Thanks for the info! I have attached this to the report to the devs as a possible workaround.