[2021] Seriously - WTF with the new update? | The Division 2 Dev Tracker

Original Post — Direct link

I realize the update today seemed to only be to UPlay, but apparently whatever is wrong is connected between the two.

Now I cannot play more than 2-3 minutes before a crash, and the crash is different. Now the game freezes and switches to windowed mode (instead of straight to desktop) every time. I am forced to use Task Manager to kill it.

After 7 identical crashes in a row (cumulative play time under 10 minutes) I give up.

Ubi / Massive / Red Shift, whoever is working on this, please hire someone competent to figure this out and fix it!

over 3 years ago - UbiFate - Direct link

Hey all,

I'm sorry to see that this latest update has caused an issue with The Division 2 hard-crashing after a few minutes. The team has been alerted and we will follow up with any updates regarding the investigation, however at this time I'm afraid I don't have any more information to share.

Your patience and understanding is greatly appreciated!

over 3 years ago - UbiFate - Direct link

When we have an update regarding the crashing issue we will usually make posts on our social media accounts as well as on the Support Forum. I am keeping an eye on the report and gathering info where I can, and will try to update you all when possible.

over 3 years ago - UbiT00n - Direct link

Hey Everyone,

I can understand your frustration on this one but please understand that our teams are hard at work investigating the crashes.

We will update you all when we know more.

Please ensure that you are posting within the forum rules which you can find here: https://forums.ubisoft.com/showthrea...98-Forum-Rules

Any posts which breach the rules, will be edited/ removed and infractions will be given.

over 3 years ago - UbiT00n - Direct link

Originally Posted by Angry_Gekko
As always: Massive+Ubi -> things can't get worse. No communications, no solutions, no quality testing, just plain incompetence.

We have now communicated across the forums/ Twitter and Reddit to say that this is something that we are investigating.
We will share more updates when we have them.

over 3 years ago - UbiT00n - Direct link

Originally Posted by SciaguRambO
So, after 20 hours or more of this mess, you come in here to say you won't say anything worth of the time spent reading it?

Good job! Really! Everyone in here knows you are investigating the matter since 13/14 hours ago! Professional AF.

I think it's important to understand that the team is based in Sweden in the EU. The issue occurred late last night and the teams are working on this swiftly this morning to investigate.

I can assure you code presented in this thread have been forwarded to teams to assist with the ongoing investigations.

over 3 years ago - UbiT00n - Direct link

Originally Posted by iwontbeback
awww,so the team was sleeping and no one was investigating despite being told otherwise,well i think its important for them to understand that i work nights to pay for my entertainment and i never
said ill pay for my U+ and did it days later unless im gonna get that option now then its all fine and dandy take aaaaall the time u guys need...

As Ubi-Johan has shared

"We got on it as soon as we got in to work this morning as we are located in Sweden and are working non-stop to find a solution.

I appreciate the frustration of not having any concrete updates over the night, but even developers need sleep!"

over 3 years ago - UbiT00n - Direct link

Originally Posted by NenekaJPN
Last night ? This happen 1 month ago. But not this like this.

Last time crash happen around 30 - 1 hours.

Yes, a new variation of the crash occurred yesterday in which our teams are working hard to rectify.

over 3 years ago - UbiT00n - Direct link

Closing this thread as I seem to be deleting messages for not sticking by the forum rules.

I will update this thread when we have more information about the ongoing crashes for PC.

[2021] Seriously - WTF with the new update?

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