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Title.

I literally have more sound bugs than ever before, so do all of my clanmates.

I can run across half the white house with 90% of the interior being invisible.

And enemies behave even worse since the patch. They run past the group half the time now, don't bother to be distracted by anything and please for the love of god can their f*cking eratic movement pattern finally be adressed, where literally every single enemy runs like they are in a competitive sprint as if they are Sonic...it's f*cking annoying as hell...it's been like this since launch and it's starting to not just annoy me, but make me physically angry.

Thank you.

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almost 5 years ago - /u/ChrisGansler - Direct link

I literally have more sound bugs than ever before, so do all of my clanmates.

Can you guys provide us with some examples? Please be as precise as possible. We're currently aware of a bug that stops all sound from happening for a couple of seconds and then plays all the missing sounds back at once. Please add if you have different bugs and especially when they occur, how often they occur and what hardware you're using, both in sound card / onboard sound and headsets + potential software.

Thanks!

And enemies behave even worse since the patch.

As Joker linked, we're looking into this right now. TU3 has surfaced some bugs that are causing this, so unfortunately we have to do a full investigation and create new fixes for these. I say unfortunately because I've seen players hoping the integration just didn't work properly, meaning it could be a quick fix. For now I don't have an estimate yet, sorry.

I can run across half the white house with 90% of the interior being invisible.

What platform are you playing on? Can you give us some screenshots and let us know if this is happening constantly, or after a while, when freshly logging in, etc.

Also just to reinforce this: Raid tuning (and I'm not saying this is happening right now) wouldn't stop us from fixing bugs. The game's health is always our priority, but we can also do both things at the same time.

almost 5 years ago - /u/ChrisGansler - Direct link

Originally posted by SnuggleMonster15

TU3 has surfaced some bugs that are causing this, so unfortunately we have to do a full investigation and create new fixes for these.

Hi Chris, the AI in that 48 hour window between TU3 and the Raid patch were great. As soon as the Raid update happened the AI went absolutely bonkers. I hope you guys get to the bottom of it soon because they're very frustrating to deal with at the moment. The Black Tusk in the ODZ are particularly off the charts wild.

We've seen reports as soon as immediately after maintenance Tuesday, when TU3 was applied. We think we have a good understanding now what caused it and it seems to have happened with TU3 not when the raid was opened.

almost 5 years ago - /u/ChrisGansler - Direct link

Originally posted by georgios82

My question is you don’t QA test your new builds especially if they contain a lot of changes like TU3? Please take no offense but all of us have paid a full price for this game, season pass etc. It’s not fair that almost always we end up becoming the QA testers of the half baked patches you push out. Isn’t it better to delay a patch than break the game similar to what happened with TU3?

The pure amount of hours played that one day of the patch being live versus what we can internally play-test is huge. We test every build and have dedicated QA/QC teams that do so as well. It's not like we're having a better time for you to find these bugs. We have to fix them and we'd prefer to do so before the content releases. I don't think there's any advantage of having them go live and find them there.

almost 5 years ago - /u/ChrisGansler - Direct link

Originally posted by 8thDegreeSavage

Why jam all this onto this thread tho?

You should be starting threads for each of these issues not hiding it on some random post

I understand the sentiment, but we don't open threads on reddit. We just leverage the info from here. The more info I get, the more I can forward. I can see that change in the future, but we would need to have more dedicated resources looking at reddit specifically.

almost 5 years ago - /u/ChrisGansler - Direct link

Originally posted by georgios82

I get your point, however some of the issues like the reintroduction of the erratic NPC behavior, gun sound problem etc are easily discoverable after 10-20 mins of casual gameplay.

I don't think there's any advantage of having them go live and find them there.

As an IT professional with many years on the field I assure you most of the times management thinks otherwise

As a Community professional for 5 years and having worked in triple A for nearly 9 now, I have never heard that ever. We even delayed Title Update 3 and the raid to further work on the patch. I understand that it's frustrating and I definitely agree (and the team does too) that those issues should be found earlier. But I'm in contact with the dev team, with QA/QC and just people playing the internal builds here every day. It's not like anybody is trying to hide these issues, they just were not found.

I also don't experience all of the issues described here. As you can see in my post history, I have the aggressive AI too. But I have not had any audio issues at all so far.

That's why we're so fortunate to have our community that will bring up these issues as fast as they do and also provide us with reproduction steps and other ways that help us identify these issues.

almost 5 years ago - /u/ChrisGansler - Direct link

Originally posted by georgios82

Thanks for being here and communicating with us by the way. Means a lot.

I guess what I am personally hoping for is that next content updates will not be as problematic as TU3. TD2 and the whole franchise is by far one of my favorite ones and I hope to see Massive stepping up their game in areas that right now are hurting the game.

Thanks for the feedback, it really means a lot to us as well. We'll do our best to make it a better experience for sure.

almost 5 years ago - /u/ChrisGansler - Direct link

Originally posted by RyuKenBlanka

Why was the raid part of that delay anyway? I don't understand? You rebalanced the game then dumped the raid on us 2 days later? Why couldn't the raid have just been released earlier? I don't see the association?

Both the game and the raid received tuning during the delay. Also taking some part of a patch out of a patch and making it a different patch is a lot of work. Basically you build a patch by putting everything inside you want to push at the same time. That building process takes time and it's unfortunately (from my very simple understanding of coding) not like Lego where you can plug out the raid segment and push that live earlier.

Also, we think that the balance changes in TU3 helped making the raid as epic as it was.

almost 5 years ago - /u/ChrisGansler - Direct link

Originally posted by RyuKenBlanka

Ok that I understand. What it seemed like we were told and it's possible I misunderstood is that we didn't get the raid initially because a big balance patch was deployed and it wasn't seemed as fair to expect people to do a raid the same day a balance patch was added which fine, I agree. Then we got another balance patch and the raid two days later. Seems like based on that logic the raid should have been delayed again maybe a week so we could have gotten geared up properly for it but again, maybe I misunderstood. Appreciate the reply though.

The intention never was to have the raid with Title Update 2, which was the first, smaller balance pass. The raid was released later to focus on fixing bugs and also listening to the feedback from players about Title Update 2.

Our initial thought was to release the raid immediately with TU3 release, but with all the changes coming to the game we thought it's better to have a couple of days to update your builds and with the new loot rules also being able to get better gear, if needed.