Original Post — Direct link
So I hopped on and immediately donated the food, steel, poly, receiver components and protective fabric to get my weekly exotic cache and the project says complete but I didnt get the cache. Has this happened to anyone else? Is there a place it could be that I'm forgetting to check? Its not on my character, in my mailbox or at the projects lady in the WH.
over 3 years ago - UbiT00n - Direct link
Hey!!

To those affected by this could I grab the following:
- On which platform was the issue reported
- The region in which the players are located
- Was the exotic cache delivered after a delay/reboot of the game?
- Have you encountered the issue where the Weekly SHD Requisition does not reset
- Player Uplay IDs

Thank youuuu in advance
over 3 years ago - UbiT00n - Direct link
Hey!

To those who had this issue, has this since resolved for you? Or are you still seeing the same thing?
over 3 years ago - UbiT00n - Direct link
Hey!

To those affected could you please : check if you receive the next weekly cache and to record the process - in case the issue persists, video recordings would be a great help in the investigation.

We have looked into accounts which have been brought up, and they seem okay on our end, so we just need a little more information

Thank you