Original Post — Direct link

Feedback, Bug Report

The Division 2 Open Beta is finally here and it is also your opportunity to give feedback.

 

Keep in mind - the best way to give direct feedback to massive is the Beta Forums, but we also provide you with the option to give it here.

 

=> Forums: Suggestions & Feedback

 

Also as a general PSA, when we see small stand-alone Beta-feedback posts on the sub, they will be redirected here.

 


Bug Report

I'm sure after the many hours of playing the Beta, you have encountered at least one or two bugs. We want to avoid the cluttering of our sub by providing a single Megathread. This way you can report the various issues in one place. This allows Massive to easily keep track of the bugs and also allows other users to confirm that they might have encountered the same issues.

 

Please note, this thread is just an alternative - the most direct way to report bugs is the Ubisoft's Official Forums.

 

=> Forums: Technical Support

 


Prerequisites to be noted before reporting a bug

  1. A bug will ideally be accompanied by a screenshot or a video. This provides credibility to your report.

  2. Steps to recreate the bugs should be submitted if possible. This helps Massive employees recreate the bug and helps them find the cause behind it.

 


Format when reporting a bug

When reporting a bug, please provide as much information as you can about your setup (XB1, PS4, Computer setup).

 

  • Type of Bug:

    Visual, Game breaking, etc

  • Description:

    Describe what was the bug that occurred.

  • Video / Screenshot:

    Insert screenshot or Video of the bug occurring.

  • Steps to reproduce:

    Provide the steps necessary if someone else had to reproduce the bug.

  • Expected result:

    What should have been the result when you follow the steps mentioned above.

  • Observed result:

    What was the result you obtained when you followed the steps mentioned above?

  • Reproduction rate:

    If you try to recreate the bug how successful are you in causing it to occur? (1/10 : Occurs once every 10 tries, 5/10 : Occurs 5 times out of 10, 10/10 : Happens every single time)

  • System specs:

    Processor, Video card, Ram, HDD/SSD, everything you can provide, even drivers.

 


Template

* **Type of Bug:** 

* **Description:** 

* **Video / Screenshot:** 

* **Steps to reproduce:** 

* **Expected result:** 

* **Observed result:** 

* **Reproduction rate:** 

* **System specs:** 

Copy paste the above code and fill in your details.

 


External link →
about 5 years ago - /u/Ubi-Johan - Direct link

I want to thank you all for taking the time to submit bug reports.

Posting your bug reports on the official forums will ensure that your bug report will be looked at. You can find our forums at https://forums.ubi.com/forumdisplay.php/2019-The-Division-2-Open-Beta

Stay awesome /r/TheDivision and we hope you are enjoying yourself in Washington D.C!

about 5 years ago - /u/Ubi-Johan - Direct link

Originally posted by o_oli

Can we get an official word on why you won't add FOV adjustment? It's been an ongoing issue since the first game and quite honestly getting a bit ridiculous that it's being ignored.

We're monitoring feedback closely, including camera positioning and camera controls. No feedback is being ignored. :)

/ Johan