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[2020] The Division 2 - Title Update 10.1 - Bug Report


Original Post — Direct link

Title Update 10.1 - Bug Report

=> Title Update 10.1 Overview

 

We want to avoid the cluttering of our sub by providing a single Megathread. This way you can report the various issues in one place. This allows Massive to easily keep track of the bugs and also allows other users to confirm that they might have encountered the same issues.

 

Please note, this thread is just an alternative - the most direct way to report bugs is the Ubisoft's Official Forums.

 

=> Forums: Technical Support

 

Prerequisites to be noted before reporting a bug

  1. A bug will ideally be accompanied by a screenshot or a video. This provides credibility to your report.

  2. Steps to recreate the bugs should be submitted if possible. This helps Massive employees recreate the bug and helps them find the cause behind it.

 

Format when reporting a bug

When reporting a bug, please provide as much information as you can about your setup (XB1, PS4, Computer setup).

 

* **Type of Bug:** 

* **Description:** 

* **Video / Screenshot:** 

* **Steps to reproduce:** 

* **Expected result:** 

* **Observed result:** 

* **Reproduction rate:** 

* **System specs:**

Copy-paste the above code and fill in your details.

 

External link →
almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by Kx-Byte

Forge holster still only gives 10%...

Thank you for reporting this, I'll have a look into it.
Is this not working or have you noticed if it is just the UI?

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by mrnosuch

That's why I posted it to the Title Update 10.1 Bug Report. Ran it today, after the update, and had the issue.

Thank you for reporting this!

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by archon286

Usually one reboot for me. Reverifying also works, but DAMN is that slow.

Verifying and restarting seems to resolve the issue, you can also reinstall EasyAntiCheat by following these steps from the EAC website.

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by _Captain_Autismo_

The balanced spring mag on the SIG 556 appears as an untextured white magazine.

Can you DM me a screenshot of this to go with the report I'll be passing on?

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by crocoxt

  • Fixed an issue that would allow players to spawn another Javier Kajika if defeated very quickly.

This is not fixed. We got 3 (3! not just 2...) Kajika spawns in the final stage of Pathway during a league attempt

If this happens again, can you forward me some videos of the issue? I can't even imagine how terrifying this was!

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by MysticExile111

[TYPE OF BUG] - Operation: Iron Horse 2nd Boss has issues with invisible molten iron and rockets falling through floor

[DESCRIPTION] - When moving rocket launchers into the forge area and dropping it, the RPG will fall through the floor. Subsequent rocket NPCs will not drop a new rocket to replace it, causing the team to wipe. Additionally, molten iron is not visible inside the forge's sand pits. Players will run through what visually appears to be empty pits only to be downed instantly by invisible molten iron

[VIDEO] - https://www.youtube.com/watch?v=ZD_b1E57hLI (Invisible molten iron @ 3:05 and RPG falling through floor at 3:36)

[STEPS TO REPRODUCE] - For invisible molten iron, play the 2nd Boss during Operation: Iron Horse and periodically run across the empty sand pits. If you Agent goes down for no reason, then those pits have invisible molten iron. RPG falling through floor happens at random.

[EXPECTED RESULT] - RPGs drop and remain visible on the surface in which they are dropped and do not clip through the floor of the map. Molten iron in the 2nd boss forge sand pits should be visible (Player sees hot glowing liquid) so that Agents know not to step into it

[OBSERVED RESULT] - RPGs will periodically drop through the floor and become irretrievable. Because this doesn't count as us "using" the RPG, the Rocket NPCs that subsequently spawn will not drop a new rocket for us. Inside the forge, the sand pits remain empty throughout the entire boss fight with no visible molten iron inside. Stepping into the empty sand pits however, will cause the Agent to instantly go down from fire hazard damage.

[REPRODUCTION RATE] - Invisible molten iron (100%), RPG Falling Through Floor (25%). Side Note: This RPG issue can also happen during the 4th boss.

[SYSTEM SPECS] - Win10 (64-Bit) / Intel Core i7 7700k / 64GB RAM / Nvidia GeForce 1080Ti

I have passed on your report, thank you kindly for the amount of detail you provided, this is so important and helpful for us to be able to investigate the issue. 👍

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by Jlinz_20

Type of Bug: Gameplay/Progression

Description: Directives no longer apply bonus xp to open world activities

Steps to reproduce: activate directives, complete activity

Expected result: XP rewarded should be higher

Observed: XP rewarded is the base amount regardless of directives

Reproduction Rate: 100%

Pretty significant for those of us who need the bonus xp to complete the apparel event due to time constraints.

Would you be able to reproduce these steps in a video for me and pass it on via DM?

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by badluckap

Issue on ps4 all version all ssd/hdd bluescreens in iron horse raid and general areas.

We're looking into these, if you can DM me your uplay ID and some information about the places you encountered this then I will pass it on for you :)

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by reddit_members

7times bluescreen at third boss. Fku massive.

We're actively trying to resolve this issue, it would be helpful if you can DM me your uplay username and console type (Pro, Standard etc) so that I can forward this to the team.

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by exoromeo

You've obviously never done dev work trying to track down software bugs.

It's not an easy task at all, I can't even begin to understand how hard it is.

Thank you so much for continuing to report the instances in which you have encountered issues/bugs or just simply for providing your feedback🙂

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by ran93r

Just to chip in, this is still happening on PC too. At times the drone seemed immune to damage but even after his drone is down he's still immune. I was using Jammer Pulse on that section.

Thanks for letting me know, I'll pass it on :)

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by Gaming_Majic

Found the exact same thing when testing this yesterday. Also on the Xbox One

You're reports have been passed on to the team, thank you for providing repro steps for us!

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by reddit_members

8 times bluescreen at the f**king thirdboss. f**kit. Fix ur raid.

Please make sure to submit as much information as you can about your blue screens in our forum post, or to support so we can continue to investigate.

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by alexexiled

This has happened to me a fair few times on PS4 as well.

Can you both DM me your uplay username? :-)Title your message invisible skill too please.

If you have videos of this happening that would also be extremely helpful!

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by badluckap

Thank you, i decided to create mega thread on ubi forums asking whole clan to report them there in format:
PS4 model (original/slim/pro) with hdd or ssd
Where & when it happen's & maybe time/date of crash
Ubisoft or psn id.
Time to get to bottom of this and lets get it fixed, if there's anyway more that community can help, please let us know and we will try to help out as much as we can.

Thank you! I merged your thread with our original sticky thread, and ensured the comments were open so everyone can report there!

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by ADampWedgie

Still no free keys for apparel event

This should have been resolved, if you can DM me your Uplay ID we can look into this for you :)

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by Davel23

This is still f**king broken. Allegedly patched THREE TIMES, the door still occasionally does not open in the "break through the Black Tusk forces" quest in DARPA labs. This is getting embarrassing.

When did you encounter this, yesterday? Let me know and I'll go kick the door in.

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by realmfan56

Still waiting for the Kajika double spawn bug to be fixed, more than 4 months and counting...

We continue to look into this, I've seen some mention three of him and I hope he doesn't keep multiplying! Thanks for your report!

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by AllThePiesGiveMeThem

https://www.youtube.com/watch?v=mFCc_x1xbx4

Opening the map made it go away, although not on the first try -- had to hit it a few times.

Thanks for providing a video of this, I've made sure to update the team with all of the reports above!

almost 4 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by TheNorthernRaider

Type of Bug: HUD issue

Description: After completing any manhunt objective the progression infinitely updates on screen asking you to open your map. After opening map and closing it will repeat finishing the last manhunt objective completed and ask you to open your map again, you cannot track anything else while this is going on. I have fast traveled, changed regions, started/completed missions and it still tells me to open my map for manhunt.

Reproduction: It won't go away even after logging so I'm not sure besides complete a manhunt objective.

Expected result: update then disappear

Observed result: updates forever and won't disappear

System: ps4

Reproduction rate: again, it won't leave my screen even after relogging so since it happened I haven't been able to attempt to reproduce

if you are able to reproduce it can you capture it using the PS4 functions and pass it on to me? :)

over 3 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by MysticExile111

Much appreciated!

Hello again, I hope I can grab some more information about this for the team.

Are you experiencing the RPGs falling through the floor only after the first wipe?

over 3 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by MysticExile111

Hello.

That is correct. The RPG issue for both the 2nd and 4th boss would have occurred after the first wipe as we took multiple attempts to clear. However its occurrence as to when would be random. Hope this helps!

It does, thank you very much for coming back to me on that!

over 3 years ago - /u/Ubi-Lucipus - Direct link

Originally posted by the-bigwig

  • Visual bug
  • When leaving DZ Checkpoints or Safehouses, environment colors are washed out with blue hue
  • example: BEFORE / AFTER
  • example: BEFORE / AFTER
  • Checking the map by pressing M on PC keyboard fixes it immediately until next time you leave safe house
  • Screenshots are taken one second apart (screenshot before -> opening the map -> closing the map -> screenshot after)
  • Something is related to a weather

I forwarded this when it was reported but I would need some more info if you'd be able to provide some:

  • Can you please provide a DxDiag for us?
  • It would really help if we can see your game graphics, video and accessibility settings
  • What is the model of your monitor? And what are the monitor settings?

Feel free to capture these via screenshots and DM me them!

Thanks !

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