Original Post — Direct link

Sorry, it seems you tried to purchase this more than once, try again in a few moments...


Yeah Tried now like 3 to 5 times My account is in Good Standings and Should have no issue buying credits can someone explain the issue or how to resolve, Thank You

over 2 years ago - Ubi-Gizmo - Direct link

Hey there @silent___sniper, thanks for taking the time to get in touch. I'm sorry to hear that you have been experiencing issues placing an in-game order for credits. As per our support article, we advise waiting 24 hours before attempting this purchase again. Once this time has passed, could you please try again and let us know if you've been able to make this purchase?

We'll gladly take a closer look into it for you!

over 2 years ago - Ubi-Gizmo - Direct link

Hey there @Silent___Sniper, thanks for getting back to me and letting me know. I want to apologise for the delay. I have also gone ahead and created a support ticket on your behalf. This will allow one of our specialists to look further into what might be causing the problem. Could you please check your email inbox for the ticket number and for some steps to help us with our investigation?

In the meantime, if you have any questions or run into any other issues, please do not hesitate to reach back out! 🙂

over 2 years ago - Ubi-Gizmo - Direct link

Hey there @silent___sniper, I've taken a look into it from my end and I can see that your case has been updated further and also resolved. If you have any questions or run into any other issues, please do not hesitate to let me know.