[2021] Referral Program not working

Originally Posted by ThyLastDay
Same here it has been 4 days, the progress is shown for both me and my recruit, but still no email and reward

Sorry to hear that, ThyLastDay. Have you completed 3 missions with your recruit?

Hello Agents,

Sorry to hear that you haven't received your rewards yet. After a few checks, I can confirm that the rewards are not being unlocked instantly. They should be available within 48 hours.

Hello Agents!

Sorry to hear that you haven't received your rewards yet. We noticed that some players are receiving their rewards with a delay. This issue is currently being investigated by the development team. Apologies for any inconvenience caused and thank you for your patience!

Originally Posted by oImTheMessiah
Hi, this keeps on being said and there is no actual update of what the problem is. I have been waiting a week and haven't seen an update posted nor been given any help with the matter. Last i heard back from support was to keep on looking on the forums but there isn't anything being posted about it. My friend has definitely played more than 2 hours by now so the opportunity to retry to get the rewards has long gone.

Hey,

I'm not sure why we didn't go into troubleshooting with you on the ticket. But can you please either on that ticket or a new ticket send us an image of your referral progress, as well as answering these questions:
- Did you complete all of the missions in a party of 3 or 4 players?
- Did the Recruit of the party have an icon near their name in the bottom right corner?

https://thedivision2.com/referral