Feedback, Bug Report
Title Update 11 - has been deployed on PTS and it is your opportunity to give feedback.
TU11 Overview:
The Summit
=> Summary
Gear Transmogrification
=> Summary
Rainbow Loot Change
=> Summary
Generic Gear Mods
=> Summary
New Gear and Exotics
=> Summary
TU11 Patch Notes
=> Link
Keep in mind - the best way to give direct feedback to massive is the Official Forums, but we also provide you with the option to give it here.
=> Forums: Suggestions & Feedback
FAQ
Who can access the PTS?
The PTS is available to all PC players (both Uplay and Epic) who own a copy of The Division 2.
When does it open?
The PTS will open on Friday, September 4th.
Is everything on the PTS going to make it to the live game?
No. We may use the PTS to test things before deciding if they should make it to the live servers or not. Also, based on community feedback, some aspects of the features and modifications implemented on the PTS may change entirely before implementation on the live servers.
Access
Do I have to download the game again to access the PTS?
Yes, the PTS is a different product and you will need to download the entire game client again.
Where do I download the game client on PC?
The PTS version will directly appear in your Games on Uplay, regardless of where the game was purchased. From here, you can download and install it as a normal game.
Do I have to create a new character on the PTS?
No, your characters from the live game will be transferred to the PTS. The profile snapshot for PTS characters is from last week’s maintenance. The progress and characters you had at that point will be available to you on the PTS.
If you choose to create a new character, it will start at Level 1.
Will my progress on the PTS transfer to the live servers?
No, your progress will not transfer.
Will the PTS remain open constantly?
We will keep the PTS open for as long as needed in order to get as much feedback as possible. However, once we’ve gathered enough feedback, the PTS will close and only reopen when we have new things we would like to test.
Feedback & Discussions
Where do I get information on what’s new on the PTS?
We will publish all information about new changes and opening and closing times on the PTS forums.
Is there an NDA on the PTS?
No, the PTS is not protected by any NDA and you are free to talk about it publicly, make videos, livestream, etc. However, in some cases we may decide to implement an NDA during specific test phases.
=> News
Focus Points
Welcome to the PTS!
We’re glad to see that you are interested participating in the Public Test Server for the upcoming Title Update 11. The PTS is a developer build meaning that some things you encounter will be a work in progress, bugs might be present and balance changes might not be final. We want you to be a part of the journey to make TU11 the best it can be, and we highly encourage you to leave your feedback and bug reports on the dedicated PTS forums.
For the first PTS phase, we’d like feedback on these topics in particular:
The Summit
Feedback & Suggestions around the new PvE Game mode: The Summit
=> Forum
Shrapnel Trap Skill
Feedback & Suggestions around the new Skill Variant: Shrapnel Trap
=> Forum
Appearance Mods
Feedback & Suggestions around the New Transmogrification Mechanic: Appearance Mods
=> Forum
New Weapons & Gear
Feedback & Suggestions around the new weapons and gear.
=> Forum
General Game Balance (PvE & PvP)
Feedback & Suggestions around general PvE and PvP balance.
=> Forum
Bug Report
We want to avoid the cluttering of our sub by providing a single Megathread. This way you can report the various issues in one place. This allows Massive to easily keep track of the bugs and also allows other users to confirm that they might have encountered the same issues.
Please note, this thread is just an alternative - the most direct way to report bugs is the Ubisoft's Official Forums.
Prerequisites to be noted before reporting a bug
A bug will ideally be accompanied by a screenshot or a video. This provides credibility to your report.
Steps to recreate the bugs should be submitted if possible. This helps Massive employees recreate the bug and helps them find the cause behind it.
Template
* **Type of Bug:**
* **Description:**
* **Video / Screenshot:**
* **Steps to reproduce:**
* **Expected result:**
* **Observed result:**
* **Reproduction rate:**
* **System specs:**
Copy-paste the above code and fill in your details.
External link →