Original Post — Direct link

The Division 2 - Title Update 12.1 - Bug Report

=> Title Update 12.1 Overview

=> Title Update 12.1 - Patch Notes

 

We want to avoid the cluttering of our sub by providing a single Megathread. This way you can report the various issues in one place. This allows Massive to easily keep track of the bugs and also allows other users to confirm that they might have encountered the same issues.

 

Please note, this thread is just an alternative - the most direct way to report bugs is the Ubisoft's Official Forums.

 

=> Forums: Technical Support

 


Prerequisites to be noted before reporting a bug

  1. A bug will ideally be accompanied by a screenshot or a video. This provides credibility to your report.

  2. Steps to recreate the bugs should be submitted if possible. This helps Massive employees recreate the bug and helps them find the cause behind it.

 

Format when reporting a bug

When reporting a bug, please provide as much information as you can about your setup (XB1, PS4, Computer setup).

 

* **Type of Bug:** 

* **Description:** 

* **Video / Screenshot:** 

* **Steps to reproduce:** 

* **Expected result:** 

* **Observed result:** 

* **Reproduction rate:** 

* **System specs:** 

Copy-paste the above code and fill in your details.

 


External link →
over 3 years ago - /u/Ubi-Blush - Direct link

Originally posted by JC_80

I had a few hours where it wasn’t happening and then it just happened again in the middle of a CP - about 15 minutes of play. I don’t have any external programs or other software running.

EDIT: It's also funny how Ubisoft has commented on other issues in the technical section of their forum, but have been silent on this issue. There are multiple threads with a high number of users reporting this issue and they have been silent.

Hey,

We have reported these crashes to the team and they are currently looking into this. Thank you to everyone who has submitted or posted a report.

about 3 years ago - /u/Ubi-Johan - Direct link

Originally posted by MadEzra64

Type: Graphical

Description: Missing volumetric fog and lighting.

Video/Screenshot: All latest PS5 gameplay footage

Steps to Reproduce: Play the PS5 version

Expected results: Volumetric fog and lighting. Higher resolution

Observed Results: Multiple graphical effects missing. Low resolutions

Reproduction rate: 100%

System Specs: PS5

What the hell happened to the PS5 version? So many effects stripped and the resolution is not even native 4K. This version is graphically bugged.

This is fixed internally and will be fixed in a minor Title Update early March.

about 3 years ago - /u/Ubi-Blush - Direct link

Originally posted by Ralliman320

Any progress at all here? My game just closed twice in less than ten minutes. It happens with DX11 and DX12, with and without Ubisoft Connect overlay enabled, no other streaming or overlay processes running. It's literally gamebreaking.

The team is still looking into this issue with high priority. To help in the investigation, could you send your DxDiag file to our support team along with any steps done prior to the crashes? (in-game or on your PC, such as updates).

Thank you!