[2022] Ladder bug + Shield bug

Hey there @desrocchi, thank you for taking the time to get in touch, I am sorry to hear that you encountered two different bugs while playing The Division 2, I appreciate you taking the time to capture videos demonstrating the issues.

I just want to check here, have you gone through the steps in this technical troubleshooting article? If not, I would recommend you go through it. As these steps can help rule out many of the common causes for technical-related issues. They may help prevent future bugs from occuring.

If you have but you still encounter this issue, could you please let me know of the frequency these issues occur for you? It would be greatly appreciated if you encounter the ladder bug again if you could provide a video demonstrating it just before you start to interact with the ladder

If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

Hey again @desrocchi, thanks for taking the time to get back to me so soon! I understand and I appreciate the extra info. I would recommend you proceed further with that troubleshooting article. Fingers crossed you don't experience it again.

For anyone else who comes across this thread and has just experienced one of the two issues mentioned above, could you please let me know and share either some screenshots or a video demonstrating the problem in action? Please also let me know what platform you're playing on.