[2021] Civic centre sewer SHD cache key not dropping

Hey all! Sorry to hear you're running into issues getting the SHD cache key to drop. This issue seems to be an old one that has since cropped up. If the key did not drop from the Flame NPC, were you able to get the key from the white box situated inside the room where you need to destroy the power board?

If not, are you able to get the key from the white box in another players session?

If these fail, would you be able to provide your platform and username so that I can add this to the team report?