[2021] Need Help WIth Crashing on PC

Original Post — Direct link

Hey Everyone,

I just downloaded The Division 2 on my PC after playing it on console for over 200 hours. I'm having a lot of issues with the game crashing to the desktop almost instantly upon loading into the world. I've tried a lot of different fixes that I've found on the internet but was wondering if anyone had a solid fix they'd like to note. I really want to get back into this game and would like to be able to play without crashing.

PC Specs

Intel i7-9700k CPU

RTX 2070 GPU

16GB DDR4 RAM

External link →

about 3 years ago - /u/Ubi-Blush - Direct link

Hey, the team is still looking into these crashes as players are still reporting them after the latest update.

If you (or anyone experiencing this issue) can, could you send your Dxdiag report over to our Support team? It would really aid in the investigation.

about 3 years ago - /u/Ubi-Blush - Direct link

Originally posted by RAD-STAG

Of course, How do I send the the Dxdiag report?

On the message above there is a guide on how to generate the report. To send a ticket to our Support Team you can do it through this link: https://support.ubisoft.com/cases/New You will need to sign up with your account to send it. Thank you!

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