Original Post — Direct link
Hi my PlayStation 4 froze while playing Divisions 2 and upon restart of the console and the game my character has been deleted as of last night. Im really sad by this a sit took me a long time to level up my character and get the right gear and build. Is there any way Ubisoft can restore the agent? Ive tried getting hold of support but I cant get through. Apparently live chat isnt available and and theyre not taking emails.
over 3 years ago - Ubi-Swaggins - Direct link
Hey Vikingliam1992,

I'm sorry to hear you've lost your agent.

I would advise that you reach out to our team on Facebook and Twitter so they can look into this further.