Original Post — Direct link
almost 5 years ago - /u/Ubi-Toon - Direct link

Hey!

Would you be able to open a support ticket so that one of our team can look into this for you. This will require a DXDIAG of your setup.
https://support.ubisoft.com/en-GB
You can also ask for support/ help in the forums: https://forums.ubisoft.com/forumdisplay.php/2034-PC

Thank you Agent

almost 5 years ago - /u/Ubi-Toon - Direct link

Originally posted by st0nith

I would do that, but i cant because support is limited to Livechat right now.

Hey, it isn't this way in the forums.

I'd suggest you post your specs and the video in a post and one of our team will be able to assist you.

almost 5 years ago - /u/Ubi-Toon - Direct link

Originally posted by st0nith

Since the maintenance on tuesday i cant play the game anymore. Whenever i enter a mission area frames drop to 1 fps. If i leave the area again, like seen in the video, i get my normal 100 fps and above back.

This happens with EVERY mission in the game. So the only thing i can do right now is walk the streets.

CPU Usage is at 60%

Verified Files, deleted the game, reinstalled it. No Windows Updates, no Driver Updates.

As you can see, when i am outside, the game runs fine with above 100 fps. This only happens when entering any mission in the game.

I opened a thread in the forum.

https://forums.ubisoft.com/showthread.php/2224647-Frames-drop-to-1-FPS-when-entering-Mission?p=14963671#post14963671

Hey thanks for doing this, I will chase it up on my end to see what could be going wrong.