[2021] Assassin Creed Unity Cannot Open Game

Original Post — Direct link

Hi everyone, please tell me, I couldn't get into my Assassin's Creed Unity game, every time I enter the game it immediately exits, my computer configuration is enough to play the game well and I also updated graphic driver, directx, ... Is there any way to help me? Thank you very much!
msinfo and dxdiag.txt file: https://drive.google.com/drive/folders/1XG4uBS_eTVLV4uFTaYz3QSVT6YFMlRmR?usp=sharing
video link error:

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over 3 years ago - Ubi-Baron - Direct link

@migjkyo Thank you for reporting this to us, we're sorry to hear that's been occurring.

Just to confirm, as you mention some steps already, have you tried running through the full steps in the guide here?

over 3 years ago - Ubi-Baron - Direct link

@migjkyo Thank you for reporting this to us, we're sorry to hear that's been occurring.

Just to confirm, as you mention some steps already, have you tried running through the full steps in the guide here?

over 3 years ago - Ubi-Baron - Direct link

@migjkyo Thank you for getting back to us, we're sorry to hear that's not helped.

With your system files, could you please open a case on our Help site here? Please then attach the documents to the case, and let us know the Case ID in a post here.

over 3 years ago - Ubi-Baron - Direct link

@migjkyo Thank you for getting back to us, we're sorry to hear that's not helped.

With your system files, could you please open a case on our Help site here? Please then attach the documents to the case, and let us know the Case ID in a post here.

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