[2021] Game stuttering

Hello,

Have you checked to use the Fast Timer Optimization option in the graphic option of the game?

Regards

Hi again,

I have read what you wrote about your tests and really make no sense for us.

Have you checked all the options in your gpu setting for all your apps being carried by your gpu in first position?

Regards

Hi again,

We have watching your video and we cannot undertand why that spikes are happening to you. We have tested the game with several and different pc configs and it's working fine so we infer that this should have to be a local issue.

The big problem is that we cannot reproduce it so we cannot help you. Anyway we think that probably this can happen because and software configuration. Check your Nvidia app efficency setting.

Regards

Hi,

@Migz - DH have you checked if any of the element of the Matias pc configuration is similar to your?

Regards

Hi again,

Do you use any kind of software from AMD that work over your whole Os or your Gpu software?

Regards

The easiest way to find out what is happening in the process of the game is if you 2 that have the exactly issue put in common all the elements. In this case we can highly minimize the options to find the issue. Otherwise the possibilities are too much.

I hope @Matias Riquelme can help us in this to minimize the process.

Regards

Originally posted by Matias Riquelme: all software i have: radeon driver (last), steam, C++ libraries, ubisoft connect, epic games, nvidia physx...
windows 10 updated to this morning.
Processor amd A6 9220 2+3 gpu cores
4*2 gb ram 2000mhz
ssd kingston a400 480gb

PD: recently i buy another notebook with I5 10300 and gtx1650, i will try the game and see if issue persist on diferent pc.

We have checked the game in AMD I5 successfully could you tell us if you check the game in your new pc?

Regards

Originally posted by Migz - DH: Gomez, has your team identified something in the AMD chipset software that could be causing conflicts/problems? Although I don't have monitoring or tweaking software installed, I do have the chipset driver. The system tends to crash if I don't.

AMD Processor Power Management Support (custom power profiles are not used with Ryzen 9 5000-series chips.)
AMD PCI Device Driver
AMD GPIO Driver
AMD PSP Driver
AMD SMBus Driver

We know about some performance issues with software from AMD Radeon like Adrenalin 2020 for example but not exactly with AMD chipset software. But AMD software in general from time to time is quiet intrusive. I asked to you just to find something to grab of to finde where the problem is. Searching with no clue it's almost impossible.

I was seeking something comparing your pc config with Matias' who seems having the same problem as you but there was no coincidence...

I'm still thinking what is going on there.

Regards